Tread City Tire

Called yesterday at 11am on a Saturday had my new tires on by 4pm Very Happy with the service and price!

I am NEVER going back to Tread City Tire and let me tell you why.



Last year, I wanted snow tires. Tread City came to my house and installed them. At the end of the season, they took the tires off and told me that one of them had a lump. I checked and it did.



I called Tread City about their warranty. They told me it was still under warranty, and I should bring it in. I bring the tire in. They tell me that they can replace it, but they don’t have any snow tires, since it was May. They wrote my name and tire size and a post-it and told me they’d call back. 6 months went by and they NEVER called me back. I called their office, and they had no idea who I was. They had no record of me contacting them and no record of a faulty tire. They ask what size the tire is. I tell them. Their response, “Well, that’s not right, those aren’t tires for a Ford Focus.” Are you serious? Then they tell me I need to bring the tire in so they can check the tread. Why didn’t they check the tread 6 months ago when I brought the tire in the first time? I bring the tire in and am told that they did, in fact, give me the wrong size tires. I blew my lid. I demanded a replacement set of tires. They would give me a set, but they wanted me to pay an additional $50 since I used the wrong tires for a season. I explain that I’m not paying extra since all I wanted was ONE PAIR OF TIRES.



Fast forward a couple months to today. Today, they came at 10am and put my snow tires on. At 2:40, I’m getting ready to leave for a doctor’s appointment, and find that ONE OF THE TIRES IS FLAT. Anyone with a set of ears could tell this set was flat. I could hear the whizzing from 20 feet away. The tire has been replaced, but I certainly had to miss my trip to the doctor.



First they lose my name when it comes to a warranty, then I learn they gave me the wrong size tire, THEN they give me a flat tire to replace the wrong tires. These people literally have no idea what they are doing. Don’t let them waste your time or your money. Get your tires fixed somewhere else.

I was recommended to Tread City by numerous people, and I see why. Great service, great product, they came out to my place of employment and put two new tires on. They were punctual, polite, and did a great job in very little time. My tire caught a flat the very next day as I ran over debris in the road, and they were extremely helpful in taking care of my situation. I will never go anywhere else for tires.