More Info
We Change Lives One Vacation at a Time!
- Email Business
- Payment method
- cash, all major credit cards, financing available, debit
- Location
- Hilltop West Shopping Ctr
- Neighborhood
- Great Neck
- Other Link
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Reviews
12/10/2019
What can I say but Travel Pros is the BEST! Not only did they know what they are doing, they referred me to the best resort Sandals Negril. What an amazing time we had, Thank you so much for helping us find the perfect location, Kimmie and I will be back!
11/25/2015
Thank you Jennifer Garris and Travel Pros for all your help in making my Jamaican trip easy, and memorable. I'm looking forward to working with you again! Next year Cancun! Phillip Miller
05/10/2011
I just want to add that I had an amazing experience on both of my occasions of traveling while having Jennifer Ellsworth plan and coordinate all the arrangements. I would suggest Travel Pros to any and all of my friends, knowing that they would be completely satisfied and have a great time. Jennifer was great to talk with and she was very prompt and attentive to all my questions. Thank you Jennifer and all of her staff at Travel Pros!!!
05/08/2011
I don't know who the reviewer below me worked with but it couldn't have been Travel Pros. I used them to book a bachelor party for 8 guys and everything went smoothly. She was able to work with each of us individually (we all live in different towns) and even got us all to our destination (Cancun) with 3 hours of the first arrival to the last. The staff was knowledgeable and prompt with return phone calls. The trip was one that we will never forget and I truly know that it would not have been possible without Jennifer and her staff. Thanks for all the hard work, and I will definitely be using you for my next vacation.
03/25/2011
I DO NOT TRUST THIS TRAVEL AGENT and would NEVER use them again. The single worst travel booking experience in my 25 years of traveling. The owner, Jennifer Ellsworth, did not return at least 8 phone calls, did not reply to numerous emails, the initial booking was incomplete ....not a great way to run a business. WORST OF ALL I paid $774 more than others with the exact same travel arrangements. When I asked her to see if she could find a way to match the other itineraries she said "No" When I expressed a desire to cancel my reservation (still within the first 24 hours) she informed me that I would forfeit all moneys except the airfare. I am told this is a business practice of Travel Pros not the wholesaler. Don't use this company.....nothing but problems and the problems start with the owner.
Dear Craig Smith, It was just brought to my attention that you have posted this horrible review about Travel Pros and me personally. I was debating on whether to respond because I did not want to sink to your level, but I feel I must respond with the truth. Your issue is with Sean Brickell and HRADA. HRADA purchased your trip for you for $1500 to be used by Oct 2010, what ever was over that amount you were personally responsible for. Once you were ready to make payment on the reservation that you confirm to be correct, your cc was declined. HRADA paid for your Air Tran airline tickets which are non refundable. As for the hotel and lift tickets and transfers, they were part of a package which you were well aware of the total cost. After receiving multiple bullying phone calls 4mths after the certificate expired, I asked Sean Brickell to remove my business from booking your reservation, He asked me to do him a favor and just get you booked. I did what I was asked of my client HRADA.
09/04/2009
Every question I had they answered, and if they didn't know they researched the answer untill they could give me the RIGHT answer, instead of just telling me something just to tell me. These girls are my permant travel agents!!!
02/15/2008
The girls at Travel Pros are such a team. Whenever I needed anything, they were all there to help.
Details
Phone: (757) 425-3737
Address: 182 Blades St, Norfolk, VA 23503
Website: http://www.gotravelpros.com
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