Reviews
05/12/2011
--HORRIBLE, HORRIBLE!-- I have eaten at this restaurant twice before tonight and semi enjoyed those experience. The first experience was pleasent. The second time around I watched a man, whom I'm assuming is the manager/owner be unfriendly to some customers. I just ordered a large pepperoni and an individual veggie pizza for dinner. It took the driver a bit over an hour to deliver the two pizza's a few blocks away from the restaurant. The pizzas were already soggy. When I started to eat my veggie pizza, I bit into uncooked pizza dough. I called the restaurant to ask for a refund, I was told to bring the pizza back to the restaurant for a refund or can get anothered delivered, it would have been around 8:30 pm When I refused to drive the pizza back I was placed on hold and could hear a man in the background yelling. Eventually the driver/manager returned to retrieve the pizza and refund my money in cash. HORRIBLE, HORRIBLE customer service.
Details
Phone: (757) 874-0115
Address: 620 Stoney Creek Ln, Newport News, VA 23608
Website: http://www.gussnewyorkpizza.com
More Info
- Extra Phones
Phone: (757) 874-0399
- Payment method
- amex
- Price Range
- $
- Location
- The Villages of Stoney Run
- Neighborhoods
- Windsor Great Park, North Newport News
- AKA
Gus's New York Pizza-Stoney Run
Gus' NY Pizza 3
Gus's Ny Piza
- Other Links
- Categories
- Other Information
Parking: Lot, Private
Wi-Fi: No
Bike Parking: Yes
Attire: Casual
Cuisines: Pizza
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Below Average
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