Bay Area Appliance

Purchased fridge washer dryer and stove over 4 years ago . Prices reasonable very pleased with all products no problems. Delivery and service excellent.
Also purchased for family complete kitchen appliances again very happy.
Friendly efficient and very helpful 5 star company

Worst customer service ever. Over an hour late with no phone call. Rude when I asked why, then proceeded to point at me and raise his voice in MY house. Obviously he was asked to get out. Called next day to office and spoke with manager. Didn't even offer an apology, just said ok and hung up. Will NEVER use, nor recommend them for Anything! WORST CUSTOMER SERVICE EVER!

The Whirlpool Duet front loading dryer I purchased at very Appliance was competitively-priced and delivered promptly.
The men that removed the old dryer and set up the new one did not scratch or damage replacement dryer in the process.
This replacement dryer was purchased over 6 months ago at Bay Area Appliance without any problems.
I would recommend Bay Area Appliance.

Saw their ad In Savers digest, "service all brands of appliances" and the guy tells me on the phone, they repair any of those kinds of washers. (Whirlpool Cabrio).

BUYER BEWARE!! Johnny is a con. He advertises on Craigslist selling his junky appliances, and doesn't honor his bogus warranty.

SUNCOAST APPLIANCES, BAYSHORE APPLIANCES and BAY AREA APPLIANCES ARE RUN BY THE SAME FAMILY, HAVE SIMILAR COMPLAINTS ON APPLIANCES AND WARRANTY. ALL HAVE BAD REVIEWS ON "YELP" AND "F" RATING ON BBB WITH SEVERAL BAD REVIEWS... AVOID THESE GUYS. ALL MUSLIMS FROM INDIA, HAVE NO BUSINESS ETHICS

Johnny is the owner of the New Port Richey store and he was courteous and very helpful. I had to call him often because of coordination issues with my tenants and he remained patient and helpful. He went out of his way to help me with a very difficult situation that seemed almost impossible to handle which was not even his fault. I would definitely consider him for future purchases.

I bought a washer from them and the Spanish guy at the front desk was ok at first. Then I asked when can the washer be delivered and had next day service. The guy did not speak absolutely no English. I told him to come to the side door and I was waiting for about 5 minutes and I hear a truck start up. I ran out the side door to see what was going on and the guy was about to leave. I had to wave him down. Then he got out with a attitude. Saying something under his breath with another language. When he came in he handed me a yellow slip. I was like what's this? Lol then he points to where I was to sign.Then I signed and he walked out left door open. My cat got out. Then not even 1 week later the washer is shaking like crazy. I am not a idiot and I kniw how to wash clothes. I did not over load it. So I called and the same Spanish person answers the phone and before I let him know about my washer I asked about warranty. He said 90 days. Then I said I bought a washer and then OMG his whole attitude change quick. I tell him what's wrong and he said what wrong wit your washer? Like 3 times. I repeat to him again. Then he says ok I get someone out. Then hangs up on me. Then I call back and asked him what time and he said after 4pm. I waited the next day and no one came. So I had my partner call. He told her that they only make service calls when they come this direction for more then one call. So we had to wait when it was convenient for them. So I came home from work and the repair person was at my house and did not call. Thank god I came home when I did. I would of missed him. He was nice. Some thing was lose. Customer service was absolutely rude..... I work in customer service for the past 15 yrs. I never treat my customers like that. I always want to make things a pleasant experience. So they will create the word to others and come back.

I have never delt with a worse customer service. They sell products that do not work and give you the run around. Don't wast your time or money with these people. RUDE is an understand
.