More Info
- Email Business
- BBB Rating
- Extra Phones
Phone: (252) 639-2717
Phone: (252) 639-2735
TollFree: (800) 272-9829
- Payment method
- check, amex, discover, mastercard, visa
- AKA
New Bern Utility Svc
New Bern City of /Customer Service
New Bern Utility Services
Customer Service Utility
- Other Links
http://www.newbern-nc.org/departments/development
https://www.newbernnc.gov/departments/administration/finance/utilities_business_office/index.php
- Categories
Reviews
08/20/2014
do NOT get city of new bern power if you can help it! in july they started charging the usual late fees for late payments, and now they also charge you a DEPOSIT!!!! then, they say they will make a payment plan for you to pay the outrageous deposit, (which they get by adding you two HIGHEST bill in 24 months) and they break it down to 10% for each month. and you also have to go there to the office every month to ask for a payment agreement to keep this plan, which is going to make it look like you can't pay your bill all of a sudden. looking for the city managers office e-mail now to complain. he makes 140,000 a year, most of us work 11 hours a day, and pay our bills as soon as we get payed. so all we can do is call attorny general in NC. and file a complain, cause charging a late fee AND deposit at the same time sounds illegal. it should be anyway
Details
Phone: (252) 639-2750
Address: 606 Fort Totten Dr, New Bern, NC 28560
Website: http://www.newbern-nc.org
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