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Genna E.

12/31/2015

Overall

"Let the buyer beware."



On Wednesday, December 9, 2015, Bill Mullin came to my home to inspect an electrical outlet. A surge of electricity appeared to have burned out a lamp that was plugged into this socket, which caused me alarm. Mr. Mullen inspected the socket, and assured me that it was working properly. He added that a piece of metal must have come into contact with the lamp's socket, and that it was easy and inexpensive to replace. He stated that he could fix the lamp and assured me that he would return it to me in by that Friday, December 11th. I never heard back from him. I called him a few times and left messages. I finally reached him the following Friday, December 18th. During this telephone conversation (which I had on speaker phone) he stated that the lamp was fixed, and that he would have it back to me "in a couple of days." Once again, I never heard back from him, despite leaving several messages. I can only assume that he damaged the lamp in some way. This lamp was part of a set, which means I will have to replace the complete set.



Mr. Mullin replaced my entire electrical panel last spring, which is why I contacted him about the socket and lamp. He supplied me with a 1-year guarantee for that work, stating that 1 year was standard. I have only recently learned that a 3-year guarantee is standard for this type of job, which cost me in excess of $2,000. I have also been advised to have another licensed electrician perform a thorough inspection his work.



It is highly unusual for me to post a negative review. Nevertheless, in view of Mr. Mullin's apparent disingenuous, and oddly passive aggressive behavior, I felt it was necessary to advise others of my experience. Unfortunately, it seems that an old adage applies to Mullin Electric: "Let the buyer beware."



Mrs. G.M. Snyder, New Bedford, MA

comcom924

09/28/2009

Overall
My home wiring for the future

I called mullin electric for a home inspection of my wiring and how does it hold up to todays standards. I meet with bill mullin at 6:00 pm and did the inspection of my wiring, WOW was i amazed at how much this guy knew about home wiring and the lastest and greatest in electrical wiring,He finished up 2 1/2 hrs later. i had bill install new circuits to all my heavy loads in the kitchen, living rm, and shop. Then what really blew me away was, he changed the light bulbs and some switchs to dimmers and lowered my total usage of watts by over 7000 watts. Not only did it feel good to have safe wiring and save money at the same time that was just great with me. I hope to call bill back to my house to install some new solar panels and half my house on the green track and stop giving my hard earned money to the power company.. Thanks bill

Details

Phone: (774) 627-5307

Address: 1089 Philliphs Road, New Bedford, MA 02745

Website: http://www.mullinelectric.com

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