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janej123

05/15/2013

Overall
STAY AWAY from this MOST DISHO...

STAY AWAY from this MOST DISHONEST and LOW-TECH business. They charged money for no job complete.



They are worth NO stars.



We had a minor leak on the shower, we called and Ali told us it would be $185. A plumber came in and changed the plan and the estimate was $650. We decided to use another plumber and Ali said it would be $195 for the UNDONE JOB. I called him, and he said it would be $150. We did not agree, and he said "I WILL SUE YOU and see you at the small court on your expense!" During the conversation, he said he demands $160.



Just stay away.

shepkatt

04/13/2010

Overall
Fantastic Service

I needed a job done that same day.. the Saturday before Easter.. and San Diego Drain Experts came through. Jose was personable, knowledgeable and quick. The price was very reasonable. Very satisfied with the service from this company and will call again when needed.

claimed iconBusiness Response05/19/2010

You are too nice! Thank you very much for that. We appreciate a customer that takes the time to review our business. Please do call us if you ever need us again. We will gladly assist you. Monika Tuncbilek.

This listing has been claimed by a business representative.
centuryd

02/16/2010

Overall
Job well done!!!!

Our company is very happy with the customer service we recieved as well as the work performed. A+

claimed iconBusiness Response02/17/2010

Thank you very much! It was a pleasure doing business with you. Please call us back if you ever need us again. Thanks!

This listing has been claimed by a business representative.
nikki1181

02/02/2010

Overall
Very Impressed!!

San Diego Drain Experts is the way to go! I am a young female that knows nothing about plumbing and never had to deal with it. I went from renting an apartment (where your plumbing is taken care of), to renting a home out in Eastlake (where it is your responsibility apparantly). All in one week, my garbage disposal stopped working and every drain (shower and both sinks) in my upstairs bathroom were all clogged. I waited over 24 hours to do anything because I could only imagine how pricey plumbing can get. But I couldn't do it myself, so I looked on yellowpages.com, read the reviews, and went out on a limb because they offered free estimates. Ali (the owner) came and cleared the drains upstairs for $85 and ended up giving me a camera inspection and fixing my garbage disposal for FREE! He is a very kind man with obvious extensive knowledge in his area of expertise. From calling and speaking with office staff, to getting a tech out to my home on time and resolving the problem WITH A 30 DAY WARRANTY.... I would recommend SDDE to anyone and everyone. They aren't out for your money, they actually care about making you happy!

claimed iconBusiness Response02/02/2010

I am so happy! Thank you so very much for taking the time to write this beautiful review. Please call us anytime if you have another problem, or just to say hello! Thanks again!!

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eckhaca

01/25/2010

Overall
Over Charged

I live in a Mobile Home & had work done on 11/21/09. I was very satisfied with the quality of the work, professional employee, cleaned up & was careful with my carpet areas. I explained my mobile home was old & I had the drains cleaned several times and put nothing down the garbage disposal. I told him the sewer lines had low areas & suggested the old be closed off and a new sewer be installed - from the sink directly to closest drain near washing machine drain. He came on the 21st and rooted out the existing sewer several times and mentioned the camera, showed me the white built-up greese and couldn't get the sewer cleared that day. There was a $250.00 charge.



I did without the sink for another week and he came back 11/27 and closed off the old swayed sewer and installed a new one from the sink to the washer drain. He applied the 11/21 charge of $250.00 toward the 11/27 bill (which was to install new sewer).



I feel the 11/21 work and the $250.00 charge was completely unnessary.

claimed iconBusiness Response01/25/2010

Thank you for this review. Although I don't know the exact details of this job, I am very concerned. We normally don't charge anything if we cannot clear your drain. We always offer a free camera inspection as well. I am committed to your satisfaction and would like to speak to you. Please call our office and ask to speak to me. I will return your call if I am not in and we can resolve this. Anytime you have service from a company that makes you feel upset, please address it perhaps by writing a letter and make sure it gets resolved. I will be waiting for your call. Thanks again.

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Overall
True Drain Experts!!!

He arrived on time, even though I called late. He was very professional and told me up front what he expected and added the possible blind spots. He took care of our immediate problem and made recommendation to prevent future problems from that source. His price was better than the quote I got from a previous guy. Overall, great knowledge, courteous, and quality. EXCELLENT

claimed iconBusiness Response11/06/2009

Thank you very much for this review. I am glad we provided you with excellent service at a better price. Please don't hesitate to call us back if need be. Monika Tuncbilek.

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parkhurstrt

09/15/2009

Overall
My plumber was not on time, bu...

My plumber was not on time, but probably was not his fault. Negotiated a fair price, completed clean out, cleaned up after himself and was gone. Good job.

claimed iconBusiness Response09/17/2009

Mr. Parkhurst, thank you very much for your honest review. I do apologize for not being there on time, and I will make sure it does not happen again. However, your honesty make us improve our business and our great customer service. Ali Tuncbilek.

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1313spencer

09/02/2009

Overall
Older house with plumbing problems

Our Rancho Bernardo house was was built some 40 years ago and there you have the problem with our plumbing drain lines. First Robert came and cleared our main line and offered their free video service, they run a light source/camera up the drain line and you can watch on a monitor and actually see the exact condition of the pipe.



Following this I had Ali clean out the drain lines with his high pressure equipment, 3,000 psi both on the main line through the house, the line from the kitchen and the line that runs under the front yard to the main sewer line at the street. He located a root coming into the drain pipe under the sidewalk. This is the City's responsibility. Ali reported it and set up the City crew which is due to come out Friday, dig up the sidewalk and fix the break in the City pipe. This will, of course, be at City expense.



All in all, the service was exactly as advertised. The guys are smart at what they do and work fast. I recommend them.



Oh, yes: They guarantee my drain lines will work property for the next year. If I have any problems, I call them and they come out and clear the line at no cost to me.

claimed iconBusiness Response10/23/2009

Thank you very much for taking the time to write this very honest review. We appreciate the time you took the inform yellowpages.com users of our services and your experience with us. Thank you very much. San Diego Drain Experts Inc.

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nancypants

08/20/2009

Overall
tjohnson

They replaced my sewer main from the house to the street in only 2 days with no disruption to my plumbing needs. They were efficient, courteous and knowlegable. I highly recommend this company for solving your drain difficulties.

claimed iconBusiness Response09/06/2009

Thank you for your review. We also try to finish the job right away so that the process is not as difficult for you. We promise to always treat our customers with respect, so I am glad that you found us to be efficient and courteous. Please call us anytime. Monika Tuncbilek.

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tomas2009

08/19/2009

Overall
SERVICE AND VALUE

My personal appreciation and gratitude goes to Alma for her professional, technical and strategic communication to handle wicked problems. I am really satisfied with the attention, service and value. Please, do not hesitate to call Alma at San Diego Drain Experts.

claimed iconBusiness Response09/06/2009

Thank you vey much. We are so lucky to have someone like Alma working for us. She was very happy to hear this and we are very proud to have her. Monika Tuncbilek

This listing has been claimed by a business representative.
c.r.perez

08/16/2009

Overall
Drain Clearing

I found the workmen sent to unclog my drain very professional and extremely competent. They are recommended very

highly.

claimed iconBusiness Response09/05/2009

Thank you very much for that. We do specialize in drains and are glad that we can help. Please call us anytime you need us, even if it's at 1am! Remember, we don't charge extra ever! Monika Tuncbilek

This listing has been claimed by a business representative.
didier63

08/09/2009

Overall
Great Service

They came a few hours late but called several times to let us know the job they were currently working on was taking more time, so I understand that. They did a great job fixing my home drain problem and explained me how to prevent that it happens again any time soon. Ali is very knowledgeable and it is a pleasure to discuss with experts like him. I definitely recommend this company to fix your drain problems.

claimed iconBusiness Response09/05/2009

The great thing about your review is that you were very honest. I apologize that we were late, but I am glad that we updated you several times. Thank you for your kind words about my husband and we hope that you will consider calling us again in the future.

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keitho1053

08/02/2009

Overall
Fast, Free, and Knowledgeable

I was given a free camera inspection for my pool to find out why my level was dropping every week. Unfortunately, I do have a hole in the bottom of my pool at the master drain. He checked my piping to verify it was good and gave me good advice on where to go from there. I will be calling back when it comes time to drain my pool. Thanks again!

claimed iconBusiness Response09/05/2009

No problem sir. We pride ourselves in giving free camera inspections with an $85 drain cleaning. However your technician was probably the owner of the company and if he does not want to charge you anything, then he can do that. People love that about our company. Thanks a lot and please give us a call when you need us. Monika Tuncbilek

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pkrunch

07/27/2009

Overall
said what they were going to do

Fast , efficient , and on time... Little confussion on price quoted over phone at first but

that was cleared up upon visit... They did as advertised , and they were early !

claimed iconBusiness Response09/05/2009

Thank you for your honest review. We always encourage customers to be as honest as they can be when writing these reviews. Our feelings might be hurt... but we appreciate honesty. However, I'm glad you were satisfied with our service. Monika Tuncbilek.

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edward34

07/24/2009

Overall
drain/sewer line replacement

I found everyone associated with this company to be courteous, polite and helpful. They explained everything thoroughly and in an easily understood manner.



I felt very comfortable dealing Ali Tuncbilek even though I know nothing about drains and sewers.

He was very believable and I placed my trust in him to do the job in a professional and expert manner.



His field workers exhibited the same work ethics as did he, and left my home area clean and tidy.



I certainly would have no hesitency in recommending Ali and his company to anyone in need of

the services that he provides.

claimed iconBusiness Response07/25/2009

Mr. Edward, I appreciate your kind words and your honest review very much. Thank you for trusting us in your home and for allowing us to do business with you. Please let us know if there's anything else we can do for you and we will always treat you the very same way. Ali is very happy that you wrote this review and thankful as well.

This listing has been claimed by a business representative.
valentine-1

07/22/2009

Overall
Great Service!

I might as well say Fast and Efficient too! San Diego Drain Experts were the best! They (Roby and the Owner Ali) fixed all of our Drains! Everything is working great and draining faster. Our house is old and needed the house package...they cleaned all of our drains quickly....and efficiently. I highly recommend San Diego Drain Experts...we definately will use them again. Roby was great! Thanks for all your help!

Dawn

claimed iconBusiness Response07/22/2009

Thank you Dawn for posting this beautiful review. I have informed Roby about this review and he is so happy and grateful that you wrote this. We are so glad that you are happy with our service. If we could not make customers happy like you, then we would no longer be in business. However making customers this happy gives us vision and drive that our business will become even better. Thank you very much fir your business and please give us a call anytime you ever need us again.

This listing has been claimed by a business representative.
garyswenson

07/16/2009

Overall
Promises, promises, promises!

That is what you get from most companies these days, including San Diego Drain Experts! The big difference...they DELIVERED ON ALL OF THEM! From the office, the crew, and the owner Ali Tuncbilek, everyone made my sewer drain replacement easy! They were even easy on my wallet! Go figure, a service company that went out of their way to do a great job! I would recommend them to anyone!

claimed iconBusiness Response07/17/2009

Mr. Swenson, thank you so very much for writing this review. I know we cannot make everyone happy, but I am so glad that you are pleased. I spoke to you a couple times on the phone, and let me tell you that you are very nice customer. Ali said the same thing. Thank you for choosing our company for this project even though you could have chosen someone else. We do appreciate that very much.

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kevinivek

07/15/2009

Overall
These Guys are Good

Not too long ago I had a faucet go out in one of our bathrooms. I called San Diego Drain Experts after reading the reviews listed on the site. The reviews were accurate. They are good at what they do and they honestly try to save you money wherever they can. They came out and did a free estimate and told me that if I got the faucet myself it would save me money over them getting the faucet. This is something they didn't have to mention. The worker installed the faucet, checked it over for leaks and functionality and left me his contact information in case I needed to get ahold of him for anything else. I would recommend you give them at try. If your experience was like mine, you won't regret it.

claimed iconBusiness Response07/15/2009

This is by far the nicest review we have received in the past month. We appreciate your honesty and the time that you took out of your day, to review us. Thank you very much for that. I am glad we were able to save you some money, especially in times like these where most customers are afraid to even a call a plumber. I will let the technician know how much you complimented his service. Thank you once again.

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finkle10

06/30/2009

Overall
Great Service...

Great service and best price in SD.

Will recommend to anyone.

claimed iconBusiness Response06/30/2009

Best Prices! Wow, thank you so much for taking the time to write this review. I wish I knew who you where to let our technician know what a great job he did at making another customer happy. Please call us anytime you need us, we will always provide you with excellent service at an affordable price as well.

This listing has been claimed by a business representative.
michelej2

06/30/2009

Overall
Great Job!

I called San Diego Drain experts because my water pressure in my kitchen sink had suddenly gotten low very. My plumber, Aaron, was cordial, professional, and respectful of my property. He was able to identify the problem - a bad water softener that was sending debris through the lines. The problem was fixed and the bill was reasonable. Will be using them from now on.

claimed iconBusiness Response07/01/2009

Ms. Michelle, thank you very much for this review and for being so honest. I would also like to thank you for your patience when speaking to my husband while he was at the hospital with me last week. We both appreciate your business and your kindness. I will personally let Aaron know how kindly you spoke of him. Thanks again.

This listing has been claimed by a business representative.

Details

Phone: (619) 423-3069

Website: http://www.californiadrainexperts.com

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