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House Cleaning That Is Cleaner Than Clean
General Info
Our exceptional routine cleaning, enhanced disinfection services are available for your home to help ensure your family’s wellness. Studies have shown that disinfecting high-touch hard surfaces can prevent infections. That is why at Merry Maids, we want to give you the option to have our expert cleaners come in to thoroughly clean your home and disinfect the high-touch surfaces for you. Through our existing safety protocols and driven by the shared cleaning expertise of all ServiceMaster Brands, you can rest assured that your home receives a cleaning backed by decades of experience.
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Whit S.

05/12/2015

Overall

Unbelievably horrible service. Easiest cleaning job = cleaning an empty house. We called them before moving in to avoid having to clean everything. We asked for a deep clean and had to pay $330 for Saturday service.



The floors were a mess (must have been cleaned w dirty water- saw water marks all over and dirt/dust), cabinets had dirt and old food in them, fridge was dirty w food etc, freezer wasn't cleaned bc it "had to be defrosted in order to clean" (no one ever mentioned this before hand or it would have been defrosted out), inside bathroom draws had dirt in them, etc.



Christine, I believe was her name, originally offered to send someone back out. When I found dirt in the kitchen cabinets, I called to complain again. What good is a "deep clean" when your cabinets, fridge and the rest of the house is is packed with your stuff? It sort of defeats the whole purpose. She began to argue, yell and talk over me and eventually hung up after telling me that she would no longer honor the satisfaction guarantee and told me to deal with the corporate office.



Save your money, time and energy and don't use these dishonest people. Unbelievable.

Details

Phone: (847) 503-0536

Website: https://www.merrymaids.com/wheeling