More Info
- General Info
- Our clients rely on Fiber Solutions' superior craftsmanship and quality products to make their networks more stable and robust. Our strict attention to industry standards, along with a keen awareness of technological advancements, ensures the network Fiber Solutions builds for you today will meet your needs for many years to come. Fully licensed and bonded, Fiber Solutions specializes in the design, installation, certification, maintenance, and support of state-of-the-art systems for all data, voice and video networking needs.
- BBB Rating
- Extra Phones
Phone: (239) 561-0832
Phone: (239) 225-6602
Fax: (239) 561-0832
TollFree: (877) 342-3799
- Payment method
- amex, master card, visa, check
- AKA
Fiber Solutions of SW Florida Inc
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Reviews
08/19/2011
We used Fiber Solutions to troubleshoot a data drop in one of our clients offices in Fort Myers. They did everything they could to remedy the issue short of replacing the drop all-together. We sent a request for them to return last Thursday, exchanged some e-mails regarding the materials needed and gave them the go-ahead to order the materials and schedule a re-dispatch accordingly. The last e-mail stated I should receive a call from them the next day to discuss further. Never received the call. Sent a follow-up e-mail on the following Wednesday requesting a status update. Received nothing back. Sent another e-mail the next Friday morning and was replied back that they are now too busy and cannot help with this request any further.... I would have been ok with that if they told us that was the case when we were speculating materials the week before. Advising a customer a week and a day after that fact, and leaving them under the impression they are working on things when in fact they did nothing is completely unprofessional. Would not recommend.
Details
Phone: (239) 561-6814
Website: https://fibersolutions.com