Discount Cab

Awful, I received a text message saying my ride had been booked, half hour later, still waiting, made a phone call was told they'd get someone to me right away, finally after another half hour he finally showed up! Driver was clean cut and very nice yet still got lost when I was giving him step by step directions! I'd tell him turn left, he'd turn right, and vice versa! Not happy at all!!

discount cab is a horrible cab service company they offer 10 dollars off your ride and do not give it to you after trying on the app and online even calling to complain they still don't provide it they suck ! I will NEVER use there service again nor will I EVER recommend it to anyone #discountcab SUCKS

I had an emailed confirmation for a 5am pickup but they never Showed up, didn't call or explain. I called when they were 5 minutes late and was informed that there was no one on the way! No explanation, no apologies.



20 minutes later I received a call that they were heading my way. I had already called a reputable cab company but missed my shuttle to Phoenix (a 10 minute drive) and missed my flight to the East Coast.. Their office is also 10 minutes from my house.



Never, in my wildest dreams, will I ever use these people again! It is inconceivable that a company can be so mismanaged that they will send a written confirmation and then just forget about you.



I assume when there folks go bust, as they deserve, there will be a bunch of green Prius' for sale in Tucson.



I only wish there was a negative rating for companies that cost you money for doing business with them!

If you happen to catch a driver on street or while they're parked you might be lucky to get a ride. If you do get a driver, get the driver's number and call the drivers directly they're more eager to help you. Do not use them if you need to schedule a pick up or need a scheduled pick up. Their dispatchers suck and have no customer service skills. They'll take the reservation, but forget to pass it down, or they'll dispatch it too late. The dispatchers dont care about customers and never communicate with the drivers.

Horrible! I've been left standing by the road for hours! Every time I would call to ask where my cab was I would get another lame excuse. I was told that I had called and canceled (which I had not), I was told the cab was 5 minutes away, so on, for no less than 3 hours. The next time I used their poor excuse for service I used their on-line reservations. I reserved the cab service at 12 (noon) for a 2:30pm pick up. At 3:10pm (after I was late and had to cancel my appointment) they claimed that they had been to the pickup address and picked up someone with my name. Seems interesting to me, that I while I stood in front of my building for 45 minutes, I would totally missed a bright green cab and, apparently, my impersonator. I immediately deleted their number from my phone. With so many other cab services to choose from, this is the last time I'll call Discount Cab.

I always call discount.they have always shown up pretty quick. And price is great. Drivers are always friendly