Guardian Property Management

Just not that impressed by the way they treat the people on the properties! It would be nice if they weren't complete jerks.

Not helpful in getting renters on board...lots of delays with lease approvals and had to make extra trips to their office ( hours wasted). Nearly lost some great tenants because of this management company. Streamlining paperwork and calls to benefit the owners would be appropriate and appreciated since Guardian works for the owners. Return phone calls slow also. I know need to be bean-counters, but customer service is most important!

Zero stars would be better.
Our condo has never been in worse shape than it is now. They hired sub-par painters. There are areas that were not even painted in the hallways... It was a complete mess during the process. The lawn "care" people - "Vision Turf Care" don't even seem to be a legitimate business -- and they are butchers to the trees and bushes. They cut so much, there are bald areas of landscaping that have turned into sand traps that blow all over the hallway. They give zero notice to residents when they are going to do work and need the cars moved. This property manager is a disgrace, and I urge other people to file an ethics complaint to the National Association of Residential Property Managers: http://www.narpm.org/about/ethics/ethics-complaint/

Beware: this company is the WORST, a nightmare to work with, untrustworthy!! Except for the receptionist you won't be able to speak to someone in person, they are not returning calls, they are not taking care of issues related to your property, and the list goes on.

This company is HORRIBLE starting with the President right down to the so-called "manager". I had to pick ONE STAR so this would go through, but I give this company NO STARS !!!



No one returns telephone calls, including the PRESIDENT.



I had to resort to put a call in to the President of the company as no one would return my calls (for a period of six months!) I no longer have to wonder why the phone calls were not returned as Mr. Byron Ross, President did not feel the need to return phone calls either (to one of the people who pay his salary).



I have never dealt with a more unprofessional group in my life !!



CUSTOMER SERVICE is NON-EXISTENT !! I will be glad when our association no longer has to deal with them. We are in the process of becoming self-governing as we once were.



You might want to THINK AGAIN before you plan to recruit this company for anything !!!



Recommend this company ??? NEVER !!!! TOO UNPROFESSIONAL !!