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(860) 536-9235Map & Directions2400 Gold Star HwyMystic, CT 06355Write a Review

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Incorporated in 1995, Precision Motors is a general repair shop..

General Info
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Services/Products
Precision Motors is a pillar of the community. Precision Motors is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Mystic, Connecticut area. Our goal is to focus on customer service. It is the foundation of our business. Precision Motors employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Precision Motors. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Precision Motors website or call us for personalized service.
Payment method
financing available
Amenities
Operated by Thomas and Vickie LaFrance, Precision Motors has eight service bays for all types of mechanical work, and also one for front-end alignments, one for State of Connecticut emissions testing, and one for detailing and a functional spray booth
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Reviews

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FC
Fred C.

11/22/2017

Overall
Expertise
Professionalism
Promptness

Thank You Tome,

In the Autumn of 2013 the Honda dealer priced the repair of an exhaust leak at $1,800 plus. I brought it to Tome and today my cost of a functioning exhaust system has been $780. Precision motors has served my autos for 8 years and repair and services were uniformly satisfactory. An added bonus, the treat of a ride home with Tom.

CC
Caroline C.

11/18/2017

Overall

I have been bringing my cars to Precision Motors for many years now. They do good work at a reasonable price and I would feel comfortable purchasing my next car from Precision Motors.

AP
Adam P.

06/20/2017

Overall
Expertise
Professionalism
Promptness

9 am SCHEDULED APPOINTMENT for an oil Change was done at 12:10 they took the air filter out to try to sell me a new one. When I declined I had to wait 15 minutes for everyone to get back from lunch to put the old filter back in. Got the key back at 12:37 for a 9am oil change. Buying parts here is fine, be cautious of simple stuff.

JM
Joseph M.

03/06/2015

Overall

I have purchased two vehicles and have been very satisfied. I highly recommend Precision to anyone shopping for a used vehicle or service. They are reasonable, honest and come highly recommended by many. They have been in business for 20 years and have an A+ rating with BBB

RH
Rachel H.

01/14/2015

Overall

I bought a car here a week ago and have had to take the vehicle back 3 times about the same problem. I bought it in full retail price, thinking this car was an amazing find. Less than 24 hours of having the vehicle, I was already having issues. The first time (2nd day after having the car) they fixed the spark plugs, I had the same issue directly after driving the car off their lot. Second time, they didn't do anything. And the third time, they replaced 1 spark plug they replaced 6 days prior and some wires. I 99% sure that this same issue will reoccur in the next 2 days.

It feels as if the owner and management is very sexist towards women and doesn't believe that women can have basic car knowledge. From reading other reviews it seem as if this company has taken advantage of many other people as well (mainly women). I really can't tell if they're playing dumb with me or they actually lack mechanical skills.

It doesn't seem like their morals are not in the right place and it saddens me that a local business that I thought I could trust has failed me.

I would like to give this place a 1 star and would never in my life ever ever ever ever ever ever ever recommended anyone here. BUYER BEWARE

DC
Dan C.

06/28/2014

Overall
Owner Atlantic Exterminating

I have been taking my company vehicles all three personal cars and sending my friends there for 20 years. They are fast honest and have excellent prices this is why I'm still going there for all these years. And no they have never charged any one for work they did not do. Great job Tom and all his crew. Thanks Dan

mark.w.dickson

11/04/2011

Overall
It is hard to find good auto s...

It is hard to find good auto shops anymore, Precision Motors is definitely worth going to for all your repairs. They are very reasonable and up front about all their costs BEFORE incurring them. They do an excellent job and they are not going to try to steal you away from other shops by using crazy gimmicks or deals. They are a no-nonsense shop with very reasonable people. I also like that I get to talk to the mechanics that actually work on my car, rather than having some sales rep read a sheet (like the dealerships do). I definitely recommend this shop to everyone.

vikkie14

08/12/2010

Overall
rip off artist

Took a car in for a fairly big job and asked that they call if they found anything else that should be fixed "while they were in there" for lack of a better term and they didn't call us until it was all done. OK. Then we go to pick it up and he proceeds to tell us that, lets say, the water pump? which was in the area of repairs being done, probably needs to be replaced real soon. I said I asked you to call with any problems/info like that and he just laughed it off, literally.. Just looking for more money and everytime I drive by there I think of this and I get pi__ed off.

claimed iconBusiness Response08/16/2011

In your review, you mentioned that it was a fairly "BIG" job, but failed to explain to other users, what it was that we were working on. If we were replacing your timing belt, then I could understand your frustration. Please expand upon your review and let other users know what kind of vehicle is was and what work was actually performed. As far as the title of your review, remember that it actually reflects on YOU as a reviewer, Because you failed to explain how you were ripped of by extra work NOT being performed.

This listing has been claimed by a business representative.

Details

Phone: (860) 536-9235

Address: 2400 Gold Star Hwy, Mystic, CT 06355

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