Samurai's Cuisine

We usually go there couple times a month, nice place, delicious food, my favorite Japanese restaurant in town!

This is one of my favorite places. It is on the pricey side, but the experience and food are great. They are very slow though.....expect at least an hour at the hibachi.

As we walked in I thought we were going to have a neat lunch experience with our girls. We waited five minutes before anyone came to greet us, as we started to leave someone came. There was five in our group and the place was almost empty. We were told to sit down and wait. With two toddlers excited to eat, it was disappointing. We left at the rudeness of I'm guessing the management. First impressions are a must. I'm not going to pay for someone to be rude to me or my kids. I'm not here to serve you or make you comfortable.

First, let me say that I use to frequent Samurai's often. However, I will NEVER go back and will tell anyone that will listen why. I typically dont write reviews but after the way the manager spoke to me, I need to go see a lawyer. I placed an order on 7/14/13 at around 2:42. I order the same two rolls all the time. I specifically asked for no avocado and expressed NO AVOCADO. When I got home I ate 2 pieces of the shrimp roll and immediately began feeling sick. I looked at the roll and sure enough there was the avocado. The mistake sent me to the ER with severe stomach pains and I wasnt released until 1:30 am the next day. I called the manager back and explained the issue. He was not willing to accept any responsibility for what had happened. I told him that all I was looking for was a simply apology but had the right to sue him for what took place.



He stated that he believes his employees over me and if I needed to send a letter from my lawyer then thats what I needed to do. Because I know there may be a language barrier, I repeated to him several times that all I was looking for was an apology for my order being incorrect and making me sick. He told me I should have called him yesterday. My reply "I was in the freaking emergency room!" If I could have given them 0 starts I would have. I have never written a review online for a business, but I am going to make sure that I post this to any and every review site I can find!