Mount Vernon City

Upon calling and asking if they could except scanned images the receptionist was very unhelpful. She said let me ask the lady that does that hold on. When she got back on the phone she said that they had to have the original copy of the defensive driving certificate.



I explained to her that as of August 1, 2009 a Provision was set forth in the Federal Regulation, 49 CRF part 379.7 supports the use of Image Technology as a means of permanent record storage. I told her that a scanned image document is a legal original document. She said that she didn't know anything about that but if i wanted to leave a message with the lady that handled it that i could. I expressed to her that I would preferr to send it that way instead of missing time from work just to hand them a piece of paper. And before I could say, " Yes, please transferr me"

she said(HASTILY) that the lady that I needed to talk to was in a meeting. THEN she said, " I look at it this way, YOU got the ticket YOU spend the time and do it." I told her, " Well, I look at it This way, I DID SPEND MY TIME".



She then rambled all over herself about me coming in and talking to the other lady and she said," whatever" " uh huh, bye"



NOT A VERY PROFESSIONAL BUISNESS AND NOT UP TO DATE ON FEDERAL REGULATIONS!!!!!!!!!!!