Felty's Automotive

Worst experience of my life paid for repairs that weren't needed because they refused to release my truck. Went to put gas in my pickup and had to call the police due to them calling a tow truck to remove my mothers vehicle which I had parked not 10 minutes prior. They find things wrong that aren't broken then threaten you and hold vehicles hostage. This could be because I'm a lesbian. I paid $600 was supposed to be $250 then had to pay $65 to get them to unhook my mom's car. Extremely disappointing because the bearing they gave us as broken doesn't even fit my pickup!!!!!

I would like to say, they are very friendy and did everything to help when my daughters Mercedes-Benz suv broke down and had to leave it at auto zone as we were from out of town. They got it to there shop and had it fixed the next day. Very fast and very reasonable price. I would definitely recommend them, and would use them again if I lived in town. Thank you so much Felty's!

Our minivan broke down on the interstate outside Mt. Vernon during a family summer vacation. We were a bit frantic in looking for a place that would help us with no notice; figure out the problem; and fix it. Felty's was just tremendous, and the owner/operator and his wife were so kind in helping us get back on the road. Made a bad situation turn out as well as possible. Thanks so much!

TO ALL POTENTIAL CUSTOMERS OF FELTY'S AUTO REPAIR

As A long distance customer of Felty's Auto repair, We can recommend the shop in the HIGHEST REGARD. Two weeks ago our family was driving from Iowa to Florida for our vacation.Unfortunately, once we pulled off the interstate to stay in Mount Vernon, our Toyota lost all it's coolant.

Fortunately, we brought our vehicle to Felty's, after a short wait,James came in and explained what he thought, It turn out to be something minor. James made the necessary repair as well as preventive measures.We made ti to the beach & back home with no other problems. Felty's Auto Repair Salvaged Our Family Summer Vacation.

Again We Recommend Felty's Auto Repair Without Reservation.If We Lived In The Area We would take our vehicle to Felty's Auto Repair ,And ONLY to Felty's for PROMPT & HONEST People. James, Shelley & Cody Felty Make you feel like part of their Family while your there. Best wishes to them & Their Business.

THIS IS A AWESOME PLACE PEOPLE ARE GREAT AND THE TECHS ARE SAPERB

My car broke down at 9 pm on the interstate with my one year old son in the backseat. I called up a relative who gave me a list of different automotive shops near by. I called 5 different shops in the Mt. Vernon area, and not a SINGLE one answered my phone call. Finally, I tried F&H Automotive and someone answered my call! Within 10 minutes, two gentleman arrived at the scene - a tower and a mechanic! My car had to be towed in to the shop. My son and I rode back with the mechanic to the auto shop so I could wait for my husband who worked in Mt. Vernon as well. The mechanic even helped me put in my son's carseat into his vehicle! I learned that the mechanic's name was James Felty (I HIGHLY RECOMMEND THIS MECHANIC!!!) Whenever we arrived back at the shop, the mechanic called his partner Scott Headley and they both started working on my car THAT NIGHT! My husband got off work and met at the shop. He couldn't believe that these two gentleman were working on our car that night! My son and I went home with my husband and the next afternoon, my car was ready! Best of all, the service was very reasonable. Thanks to all of F&H's hard work and support I have started sending my whole family and everyone I know to them! IT'S ABOUT TIME WE HAVE A BUSINESS IN OUR AREA THAT TRULY CARES ABOUT THEIR CUSTOMERS!!!