More Info
- Email Business
- Extra Phones
Phone: (843) 881-0879
Phone: (843) 884-3938
Fax: (843) 881-0879
TollFree: (800) 279-3893
- Brands
- cooper, ppg, replacement
- Payment method
- master card, visa, all major credit cards, amex, discover
- Other Links
http://www.glasspro.net/service-locations/auto-glass-mount-pleasant.html
- Other Email
- Categories
Reviews
11/15/2014
I used to work for Glasspro, inc and waterlily13 I can only think that you must have confused your companies because even if the technician were green and right off the street, those wonderful call center ladies, and anyone you spoke with on the phone would have bent over backwards to ensure that you were 100% satisfied. Mr. Heinauer leads by example and the service you would have received at Glasspro, Inc is the opposite of what you have described. Take it from me, this is an A-1 company both to work for and to come to for service!
02/28/2013
I'm not sure why 'waterlily13' would ever say such a thing (some people aren't happy with anything no matter what). I have been a happy customer of Glasspro Inc. since 2000. I do a lot of highway driving, so I have had my share of windshields broken and have nothing but wonderful experiences.
The products they use are top quality.
They have NEVER been late for my appts.
And their customer service is outstanding!
I also like the fact that Glasspro Inc. is so involved in the Charleston community-it's refreshing and exciting to see.
They're awesome. Period.
INSIST ON GLASSPRO!
02/25/2013
We honestly would like more feedback regarding this incident. Glasspro, Inc. is a 100% privately owned local company with 9 locations only in South Carolina. Our managers have no recollection of this incident, but our company will never be too big to have unhappy customers and we sincerely want to get this resolved if at all possible. At times, our company is sometimes confused with other company names in the area, and there are other “Glass Pro” companies out of state that we are not affiliated with in any way. We take this very seriously, and if this did happen at one of our locations, we apologize and certainly would not handle a situation this way in the future. We would like to know more about this and get to the bottom of it internally to make any necessary changes if our company is the one responsible for the unsatisfactory service you received . If you don’t mind, would you please contact Paul Heinauer, Glasspro President and CEO, at his personal number 843-478-3608. Thank you.
11/22/2012
Don't ever go to this business, The worst experience ever!!! They were late getting my car windshield replaced, even though they had it all afternoon. So they caused me to be late to work, but the nightmare part of it all was when they finally finished, they parked my card outside in a pouring rain storm with the front windows open, my leather seats were soaked and so was the interior. I called to complain and they didn't offer to even clean my car or any real apology what so ever. In the end a few months later a cracked appeared coming from under the seal, so I had to replace it again, However I called another company and they came right to my home, did it in 20 mins and even replaced a missing seal that Glass "Not " so Pro had refused to fix without an addition charge. Call anyone else, trust me these people are not professionals!
Details
Phone: (843) 856-9777
Address: 1407 Stuart Engals Blvd, Mount Pleasant, SC 29464
Website: http://www.glasspro.net/service-locations/auto-glass-mount-pleasant.html
People Also Viewed
- Trinity Auto Glass
889 Ben Sawyer Blvd, Mount Pleasant, SC 29464
- East Cooper Glass & Mirror Co
1427 Stuart Engals Blvd, Mount Pleasant, SC 29464
- Black Forest Import Service
1342 Bowman Rd, Mount Pleasant, SC 29464
- SpeeDee Oil Change & Auto Service
1498 N Highway 17 Ste A, Mount Pleasant, SC 29464
- East Cooper Auto Pros Inc
1198 Shadow Dr, Mount Pleasant, SC 29464
- Joe Hudson's Collision Center
1423 Stuart Engals Blvd, Mt Pleasant, SC 29464
- Transmission Clinics
1478 N Highway 17, Mount Pleasant, SC 29464
- Sherwin-Williams
1255 Ben Sawyer Blvd, Mount Pleasant, SC 29464
- Jiffy Lube
1074 Johnnie Dodds Blvd, Mt Pleasant, SC 29464
- Glass Etc And Mirrors
488 La Mesa Rd unit D, Mount Pleasant, SC 29464