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John M Burns Plumbing Heating And Cooling

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Maje P.

04/21/2012

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NEVER use this people unless u...

NEVER use this people unless u have everything n writing. We have our unit serviced in our new home. They said the outside unit was covered for 3 yrs and the inside for 1 year. It has been less than 8 months and we are already having trouble. The first time I called them out the tech didnt have all the equipment & had to call another tech to get what he needed. He didnt leave us with any paperwork or a business card & then they didnt keep up (honor) the warranty.” They didn’t have any paperwork on the units.“ So now I’m having to call another tech out 4 days later (add another 2 days of trying to get them out here) to deal with the same problem we have been having & this one isn’t sure if he can fix the unit (or want to).

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Phone: (828) 437-0800

Address: Rr 1 Box 694, Morganton, NC 28655

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