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- Email Business
- BBB Rating
- Extra Phones
Phone: (612) 722-2088
- Payment method
- all major credit cards, debit, discover, mastercard, visa
- AKA
ICC Wireless
Tobacco County Inc
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- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Reviews
09/28/2014
I have been a loyal customer here and have gotten an attitude before when I have bought "dud" wicks for my ecig, but this took the cake. I went in last week and bought a $30 battery and a $20 battery for my ecig. All week my larger $30 battery would not hold a charge over 2 hours yet the smaller battery the $20 one held its charge for a day or so like normal. I brought my battery back yesterday and the guy behind the counter kept acting like he was stupid saying, "I don't understand" even though I explained it to him clear as day over and over. You could tell he didn't want to trade my battery in for a new one as he kept saying things like maybe its the charger and so on for around 8 minutes. Finally when he saw I would not give up he reluctantly went to the cabinet and handed me a different battery. It felt smaller and lighter to me, so I stopped and questioned him about it and he assured me it was the same size as the one I was exchanging. When I got home I was able to compare it to my other batteries and sure enough he had given me a much smaller one. I called the store to explain and I was very nice. The manager answered and gave me attitude right away and acted as if I was trying to rip them off. I will never go back to this store. They know ho much money I spend in there as I get all my ecig juice, wicks, battery's and spend a ton of money each week. I'm glad to know they would trade all that in to make an extra $10. $20 bucks ripping me off.
Details
Phone: (612) 728-8085
Address: 2929 27th Ave S, Minneapolis, MN 55406
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