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Mattress Innovations

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Today: 10:00 am - 8:00 pm
Tomorrow: 10:00 am - 6:00 pm
Years in Business icon
26 Years
in Business
BBB Rating icon
Accredited
Business
Amenities:
Wheelchair accessible
(937) 435-1111Visit WebsiteMap & Directions2935 Miamisburg Centerville RdMiamisburg, OH 45342Write a Review

More Info

Mattress Innovations Saves You More, the Factory is Our Store!

General Info
Mattress Innovations Saves You More, the Factory is Our Store! Save Money & Buy Local - The LaSelle Brothers', Murphy and Mike, passion for Quality, Innovation, and Performance leads the mattress industry with next-generation thinking and cutting-edge technology. We partner with factories throughout the United States, giving you More mattress for your money! Our mattress store is dedicated to providing the best personalized customer experience. With over 80 mattresses on display you are sure to find something that you love! We have many styles and sizes of mattresses in stock for immediate delivery. We offer White Glove Delivery, Set-up and Removal of your old mattress.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Education, Delivery, Removal, Quality, Set-up, Selection, Hybrid Mattresses, Copper Infused Memory Foam, Pillows, Twin, Full, Queen, Cal-King and King Mattresses, Natural Latex, Double-Sided Mattresses, Mattress, Foundation and Pillow Protectors, Conventional Innerspring, Sheet Sets, Pocketed Coil, Gel Memory Foam, Pillowtops, Headboards.
Brands
A.H. Beard Collection, Boutique Hotel Collection, DeLux Bedsprings, Double-Sided Mattresses, Gel Memory Foam, Hotel Lux Pillows, Natural Latex, Pillow-Top, Posture-Lux Collection, SPA Collection, Wesley Allen Headboards
Payment method
visa, check, mastercard, amex, discover, financing available, all major credit cards, cash, apple pay
Location
Corners-At-The-Mall Shpg Ctr
Amenities
When our family started this company over 23 years ago we wanted to be different...Our goal was simple...make a better quality mattress for a lot less money! The reason you?re going to love Mattress Innovations is because you are going to get a completely different experience. A relaxed environment and the comfort that we have better more durable products for less. At Mattress Innovations we design and build all of our own mattresses. Meaning you are going to get a more durable mattress for a lot less money. We offer white glove delivery, 0% financing, and you can actually save up to 80% off of factory closeout models. When you come into our store and buy a mattress you?re going to get piece of mind that you got the best product for a lot less money. We are located by the Dayton Mall @ Exit 44 off I-75. Take Route 725 Miamisburg-Centerville Road EAST and then take a Left onto Mall Woods Drive. Immediately turn Right into the same shopping center with Aldi Grocery Store.
Accreditation

A+ Rating with the BBB

Category
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Reviews

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adam.blimbaum

06/18/2013

Overall

I highly recommend Mattress Innovations for those who take sleep seriously. If you're going to take the time to invest in your health and daily productivity than you need to invest in the best mattresses in Dayton. The staff here is extremely friendly and knowledgeable. They hand pick all their own materials and designs, and their efforts show in the product. My mattress doesn't need a box spring, just a frame, and it's super comfortable. Simply Perfect. Thank you guys, I couldn't be more satisfied with my mattress.

laurie.trick

09/29/2012

Overall
I highly recommend working wit...

I highly recommend working with this team. The guys are knowledgeable about their products and its apparent they're on the pulse of the industry. The price range of products they carry is wide. They worked hard to get me the best solution and best products for my money. Not only am I incredibly pleased with the service, I LOVE my new bed. It's been incredibly comfortable since night one; a vast improvement from my old bed. If you're looking for a new mattress, do yourself a favor and check out this family owned, local business.

melissa

05/29/2012

Overall
I absolutely loved working wit...

I absolutely loved working with the team at Mattress Innovations when shopping for my king memory foam mattress. The owners took the time to educate my husband and I on our options and helped us find the perfect bed for our needs. We could not be more thrilled with our purchase and finally we feel so much more rested. Thank you!

mrsb1011

02/25/2012

Overall
Bad customer service

We have been shopping and pricing a king size mattress set for almost a year now, the one thing that brought us back to this company was the fact that in that year the price for the mattress we wanted had not changed. A family owned, American made product meant a lot to my husband and I for the simple fact that my husband is a disabled veteran. Our purchase day was easy, but delivery day was a nightmare. First they delivered the bed without the frame we thought we had purchased, our mistake, but we were told it was on the bill of sale and at the time of purchase we didn't double check, understandibly our mistake. The problem was when we called the store and told, it is what it is, your frame isn't on the purchase so if you want one come up here and buy one. I suppose since they already had my money for the bed, they didn't need to bother with customer service after that. After several phone calls we were finally offerred 10% off our pillows which we had intended to purchase that following weekend when they came in. We were also told by the delivery guys that we could not buy the frame off the truck, but when we told Steve the owner he called them and they told him we said we didnt want it and he took their word. So after spending 1200 dollars for a new mattress, you're expecting us to pay full price for your mistake and buy pillows for 180 dollars? Oh I'm sorry 162 dollars with your 10% off. And then when we don't seemed pleased with that offer, instead of asking what you can do to make it better Steve basically accused us of wanting something free when we've repeatedly said we don't! Worst customer service I have ever experienced! The man basically called me a liar to my face and said it was my fault for not saying I wanted the frame, I'm sorry, but I'm pretty sure saying "we'll take that frame" means we want the frame!

claimed iconBusiness Response03/06/2012

Thank you Murphy for the amazing customer service!!! Murphy it was amazing of you to call us first thing this morning and help us out. Murphy is the reason I will be recommending you guys to all of my family and friends. We love our new mattress. For the first time in years I have woke up with ZERO back pain, thank you!

This listing has been claimed by a business representative.
cjeagles2002

10/27/2009

Overall
Awesome!

The team at Mattress Crafters provided great service from the time I walked into the store, through the prompt delivery of my mattress. They do an awesome job as a family owned, local business.

arnold_deansfry

10/23/2009

Overall
Great Service

Our daughter is a student at the University of Dayton. On move in day at her apartment we realized she was going to need a new bed. Mattress Crafter's gave us a good deal and delivered same day to accomodate her. We were very happy with their customer service.

craigwoytal

10/23/2009

Overall
Great Mattresses

I bought a mattress from Mattress Crafters about 3 years ago and I can't say how much I have enjoyed that purchase. The mattress I bought from Mattress Crafters has ruined me from other mattresses. I have trouble going on vacations because I know there is no way I will be sleeping on as a comfortable mattress as the one I got at Mattress Crafters.

panda9

10/21/2009

Overall
Not pushy!

I really appreciated how the sales staff at Mattress Crafters was informed, but not pushy! I've been to other mattress stores in the area, but have not encountered such a friendly, knowledgable sales staff. I'm planning on being a lifelong customer, and telling my friends they should check out Mattress Crafters as well!

doc_carter55

10/12/2009

Overall
Highly Recommended

I purchased a mattress from Mattress Crafters six months ago and love it! I recommend them to all my patients who suffer from chronic neck and back pain. Using a good quality mattress is a critical step in managing common back conditions such as arthritis, degenerative disc disease, and sciatica. Our treatment and outcomes have been much better when we have patients that switch to a higher quality mattress. Since we rely on making structural changes to the body through specific manual therapy techniques along with physical therapy and rehabilitation exercises, it is essential to carry these changes over into the sleep cycle which accounts for nearly 30% of the time in our life cycle. Thanks guys

stephaniem253

09/24/2009

Overall
Go here first

We went to every store in town and they had the most knowledgeable sales people and the best prices. They really worked with my needs to help me find the perfect bed. I haven't slept this well in years!!! Thanks

Overall
Bait and switch

Stay away from this retailer. I purchased 2 mattress and box spring sets from Mattress Crafters. The metal surrounding the mattress was only covered by a thin piece of material, not the padding which is normal on an innerspring mattress. It made bruises on my leg along with a tingling numb feeling. I tried both sets with the same results. The mattress we tried on the showroom floor felt perfect the several times we tried it. The metal was covered with padding. I phoned the company to report these problems, the employee said I needed to speak with the owner, he took my phone number, the owner never phoned. I phoned again after 3 weeks and spoke to Mr LaSelle. I explained the problem, the numb feeling, bruises etc. He argued with me that the metal can always be felt and there was no defect. I have tried out several other innerspring mattresses since this happened to see if they all have this problem. None of the mattresses had metal protruding. I kept repeating the problem to Mr LaSelle and he kept demanding there wasn't a defect. Finally, Mr LaSelle said if I would bring the mattress' into the store, he would look at them or charge me a $59 charge each piece to and from their store. I explained I thought that was expensive since I wasn't responsible for the defect. He was firm. When I told him I should have bought my mattress from a large reputable store such as Morris or Elder Beerman's, he agreed saying they were reputable and he wasn't, then hung up. I was so surprised by his comment. I would rather put the money I would waste paying their pick up and delivery charges on a new set from a company that stands behind their product.

claimed iconBusiness Response09/21/2009

At Mattress Crafters, we Pride ourselves on having higher quality products with superior service. I stand behind all of our products, and take care of any and ALL defects. We are family owned, but we still have defect policies just as the department stores do (actually much more lenient). Our business speaks for itself in the fact that most new customers are referrals or repeat. If you have any questions, contact me directly at 937-435-1111, and I will personally handle any problems. Sincerely, Murphy S LaSelle Owner

This listing has been claimed by a business representative.

Details

Phone: (937) 435-1111

Address: 2935 Miamisburg Centerville Rd, Miamisburg, OH 45342

Website: Primary Website

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