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08/21/2018
ordered 2 skulls. 1 was ok, the other one was cracked with lose parts. Had heavy discoloration and glue stains showing attempts to re-attach lose bone fragments - means the damage did not happen while transport.
Not possible to hang up which was not in item description. Also the damaged one had a much bigger gap down the middle than the one I chose in my order.
After email and phone call i got a $100 credit offered for my next order - my total loss receiving the un-usable skull is $160 + $50 shipping (adds up to $210). the credit wouldnt even cover half of my loss not counting replacement costs. No other option was offered. Follow up email this morning was without answer.
Details
Phone: (305) 576-1283
Address: 60 NE 27th St, Miami, FL 33137
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