Thomas E Brown Inc

Thank you and your staff. I would recommend this company to anyone in need of quality collision repair.

We have been to Thomas 3 times and have been very satisfied each time. I was backing up the truck, somehow not realizing the right front door was ajar, and caught said door on the side of a building, bending it forward. The hinges were bent, the door did not close properly, and the window did not roll down. Thomas told us they could probably re-align the hinges and fix the window without ANY new parts, only $150 labor. He fixed the car quickly and the door and glass now work like new. When we picked up the truck, he explained all of the work in detail. Honest, friendly, prompt, affordable, and does quality work. Would recommend to anyone.

Very professional body shop. Work was done with utmost care and the final product was better than I expected. The owner also threw in a couple extras for me at no charge.

They were great. They made the whole process of getting my truck fixed after an accident smooth and easy. I dropped off the car without an appointment and a couple weeks later they called me to tell me it was ready. I had requested a special bumper to replace the original one and they did tons of research to find a match once it was found that the company who makes the bumper is no longer in business. My car was returned in beautiful condition.

They answered all of my questions through the whole process. Very helpful. Thank you for the way you handled our repairs. Always great customer service.

When my car got mysteriously all scraped up, I knew I needed to go get it fixed. I took it here and they fixed all the scrapes and repainted it. They matched the color perfectly, I was so happy it didn't look cheesy. Thanks!

I was really happy with the experience I had here. They did a really wonderful job and I will definitely came back if I ever come across this problem again!

We wanted to say thanks for the excellent service and customer support that you provided to me! I also wanted to thank Tiffany for going out of her way to get my car inspected.

Thanks so much for all you did for us. As anyone in business knows, the best advertising is word of mouth. Please know that you can count on two very satisfied customers who will send anyone that needs to have bodywork done to you without any hesitation. Thank you again for all of your help and hard work.

Thank you for the fabulous work you did repairing my Altima. As I am sure you remember, I was extremely concerned about my "baby." When I picked up the car yesterday, I was so impressed by the flawlessness of the car's appearance that I really had to tell you just how much we appreciated the professional and exceptional quality of the work you did.

I wanted to express my sincere appreciation for your exceptional professionalism. Thank you so much for taking care of my truck and insuring that my expectations and satisfaction was met completely. Thank you!

To the dedicated team of workers at Brown's.......I would like to thank you for all the long hours you put in to repair of our car. I appreciate your time, professionalism, and thoroughness. It's great to be back on the road!

I would also like to say thank to you and the men who worked on my car for the wonderful work they did. I'm very pleased with everything that was done. Again, thank you, thank you, thank you.

We want to thank all involved for the time, effort and patience that occurred with repairing our 2004 XC Volvo. Several challenges occurred with getting the repairs completed, but at no time did you demonstrate a lack of customer service. The professionalism demonstrated by all means offset any inconvenience caused to us. Working together is the key to successful customer service. Each of you, I believe, went the extra step. Thank you!!

Thanks for taking the time recently, to put some "touch up" paint on my Jaguar! Also, for giving me the extra paint for the next time I have a minor scratch. I appreciate your service.

We want to thank you for the manner in which you handled our repairs and the claims adjuster of the others party's insurance company. Your business card states, and I quote, "AUTO COLLISION REPAIR EXPERTS". Well this certainly fits as my car looks like the day it came from the factory!!!

I would like to recognize the extremely high level of customer service you and the rest of your technicians have extended to me and my poor Volvo XC90. I must admit that I was skeptical when my vehicle was towed to your facility even after you assured me that it would be as good as new or better. Fortunately, you guys were right. During the whole process all of your staff were patient with my questions and provided outstanding attention to detail during the restoration period.

I was hesitant at first after calling Volvo about my repairs, I had an unpleasant experience with another vehicle previously with a Mechanicsburg shop that supposedly had a great reputation. I had called my daughter who drives a S60 like mine. She told that you did an excellent job with her car and that she was very pleased with the outcome. You guys have done a great work ethic and really care about the results for your customers. I am very pleased and would give you an outstanding vote. Thanks for making me believe in customer service again.

You most certainly get my vote, I am very impressed with the workmanship, getting my car back on time, and feeling like nothing ever happened to my wonderful car.

I wanted to take a minute to thank the team at Thomas E. Brown Inc. for the follow up on my Ford 250. The follow up work that was completed, was excellent. There was not a single detail missed and the final product exceeded my expectations in every way. Thank you and please extend a special thanks to Morgan and the technician who worked with me on the follow up. Thomas E. Brown Inc. will be my first choice for vehicle work such as this in the future, and I would highly recommend you to other. Thanks again.