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Reviews
11/22/2011
I love Wendy's! My mom used to work there when I was young and she's ALWAYS bring home good food and cookies. I've been attending this very location of Wendy's for years now and it's just been steadily going down hill in quality and customer service.
After arriving home from living for 3 months in Utah, I thought I'd go grab some food for my little brothers and I so we could watch a movie and eat together. I spoke very CLEAR and ordered a 10 piece chicken nugget w/ med fries & fanta. I also ordered a 5 piece spicy chicken nugget. I pull up to the window and the lady wasn't very nice to begin with. She didn't smile nor was she genuine. She handed me my food and I left. I get home and find some chicken sandwhich SLOPPED together in place of the 10 piece nugget. Furious, I called them right away and explained that I was very upset and all the manager said was.. "OKAY!". I'm sorry, but this establishment is a disgrace to all fast food restaraunts in the area soley because of their customer service. I understand that people make mistakes, however; they could have offered me to come back up AT LEAST or apologize.
I will be making a call to corporate, mailing them, or even stopping back at that restaraunt to get my food. A simple apology could have stopped all of this.
Congrats Martins Ferry Wendy's Management & Team of November 21, 2011. Hope you all sleep well tonight knowing your life is full of mediocrity.
Details
Phone: (740) 633-1976
Address: 402 Aetna St, Martins Ferry, OH 43935
Website: https://locations.wendys.com/united-states/oh/martins-ferry/402-aetna-street
More Info
- General Info
- Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
- Email Business
- Payment method
- master card, visa, amex, discover, cash
- Other Links
https://locations.wendys.com/united-states/oh/martins-ferry/402-aetna-street
- Categories
- Other Information
Good For Family: Yes
Good for Kids: Yes
Cuisines: Fast Food, Omelets
Wi-Fi: No
Takes Reservations: No
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