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Reviews
03/09/2016
I bought a brand new 2016 Mazda 6 GT 8/2015 Unfortunately the vehicle was totaled 11/2015. 12/2015, I dropped my warranty services, its now March 2016 & they have not handled the situation. Everyone there is more worried about making a sale as opposed to assisting customers. You get transferred to people who do not return calls. Then when you do hear from them, you get information like we sent a check to the WRONG bank?! & it was for the WRONG amount!!! Or you get information like "oh I'm sorry the 1st person didn't tell you there's cancellation fees & proration involved. I can't buy another car because they can't get this handled. No accountability & they have no process in place that's streamlined for customers. I will do everything I can to spread the word to not purchase a vehicle from them even though some people are nice. If the collective is bad, the whole business is bad. I swear to GOD I will never be affiliated with Five Star in any fashion because of this
05/16/2014
If you value honesty and customer service, do not buy from this dealership! They lied about the value of my trade, stating that they wholesale older/higher mileage cars and send them to auction...it is now for sale on their lot! They did not apply a rebate I qualified for and lied about applying with Hyundai for the rebate to be mailed as a check to me. I have had to fax all documentation to Hyundai to try and get the rebate. Absolutely no service after the sale! Be warned...
Details
Phone: (478) 474-3700
Address: 3056 Riverside Dr, Macon, GA 31210
Website: http://www.fivestarmazda.com
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