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Full Throttle Powersports, Inc.

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OPEN NOW
Today: 9:30 am - 6:00 pm
Years in Business icon
17 Years
in Business
BBB Rating icon
Accredited
Business
Amenities:
Wheelchair accessible
(704) 833-1270Visit WebsiteMap & Directions100 Indian WalkLowell, NC 28098Write a Review

More Info

Email
BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
Brands
Yamaha Motor
Payment method
visa, discover, mastercard, check, financing available, debit
Other Email

Category
Other Information

Parking: Free

Wheelchair Accessible: Yes

Reviews

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MA
Mike A.

12/18/2022

Overall
Expertise
Professionalism

Kevin the head of the service department is amazing. They always service my ranger XP 1000 Northstar edition that I bought there in 2-3 days. yesterday they did it in one day and also fixed an issue. I bought an older dirt bike and Kevin was able to switch the handle to the left side for my little guy with no problem. He even took the time to go out in the parking lot with me and walk me through the maintenance does/dont's on it. Gizmo is great he can install any accessory and I have so many and is very creative and thinks outside the box. There is no installation challenge he can't handle. They get customer service, I am truly appreciate all that they continue to do for me. I would absolutely recommend getting your equipment serviced there.

SF
Sam F.

12/15/2020

Overall

You guys did a great job of swapping out a frame on my Polaris 400. Thanks for working so quickly so I could enjoy it over Christmas with my family. The machine was as good as it was out of the factory.

GH
Gabrielle H.

11/12/2020

Overall

Came here to look and ended up buying 3!! Cant turn down great pricing & excellent staff !

AF
Alan F.

04/23/2018

Overall

Awesome experience will continue to do business with them. Brad is the most knowledgeable salesman I have ever dealt with. He went above and beyond to ensure that we had a great experience. Full Throttle is top notch!!!

OG
Ogan G.

04/16/2018

Overall

Very friendly staff. Worked very hard to get pmts where we needed. This is our 2nd purchase here and will come back

PV
Pepi V.

04/09/2018

Overall

Very helpful staff. Bill is great to work with. Finance team was fast and efficient.

DH
Dennis H.
Edited: 08/15/2017
Overall

I purchased a Polaris 570 Sportsman at the first of September. I had it two weeks and it started making a strange sound in the front end. I took it back to the dealership to have it assessed and after the service department told me repeatedly that I may have to pay for the repairs The service tech rode it and heard the sound and stated "something is wrong" and they would keep it and look at it. He then told me again I may have to pay for any repairs. Again, it was only two weeks old and I had purchased an extended warranty. They stated they were behind but should get to it in a week. This was two weeks ago. I called to check on the progress.There had been none so I dropped in today and they said they had not even looked at it. Once again they simply stated they were behind. They never apologized for the delay or gave me another date. They honestly acted as though they did not care. I will never set foot in this establishment again. I have NEVER encountered this type of "Customer Service" or I should say, lack there of. The feeling I did get was, we have your money so screw you. I will be taking my business somewhere that believes in keeping their customers and doing the right thing. I will let you know where that is. I don't want anyone else going through what I did. With a purchase this big you expect more than what we have received. I like most people don't have money to throw away.

KH
Kari H.

08/15/2017

Overall
Expertise
Professionalism
Selection

Thanks for all you guys help, It was a pleasure doing buisness with you guys ! Thanks to all your staff for staying over & for the loan of the trailer.

AH
Arvie H.

08/09/2017

Overall
Expertise
Professionalism
Selection

Bought an R1 here and had a very pleasurable experience. Tim knows what he's doing and helps make the fit. It's so good doing business with men like him. Can't wait to add to the stable this year. Thanks guys!

SD
Sherri D.

10/24/2015

Overall

Bought a jet ski today and they people were awesome and friendly very helpful made the experience great.

DJ
Doc J.

07/09/2015

Overall

STAY AWAY!!! DAMAGED EVERYTHING THEY TOUCHED!!! TOOK FOREVER!!! GUARANTEED TO MESS UP YOUR RIDE, BILL YOU FOR PARTS NOT INSTALLED. Went in for a carb cleaning and was talked into sealing the tank and a new pepcock assy. They had the bike for over 30DAYS, I called every week and heard every excuse. The tank was supper sloppy, the pepcock was billed as a NEW PART but after noticing it was INSTALLED WRONG and the gas lines had damage, I was told it was a rebuild kit (a grommet) Then there was the gas leaking from the tank where the valve was installed, and the stripped and stuck screws in the side panels. They billed me for a fuel filter and there WASN"T ONE installed. Shop fee's, they said they couldn't start the bike after it was serviced, charged for spark plugs that it didn't need. The list goes on. I got a refund on some of the petty things but got totally screwed by these guys. They must call labor ready and hire anyone with two arms to do their service. DO NO NOT GO HERE AT ANY COST!. They said to bring the bike back in and they would fix it but I wouldn't let them touch my leaf blower. Everything they touched was damaged. This is not written out of spite, they truly damaged everything they touched, and billed me for parts that weren't there.

Details

Phone: (704) 833-1270

Address: 100 Indian Walk, Lowell, NC 28098

Website: http://www.ncfullthrottle.com

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