Rise Broadband

Used to be a great company but since having been bought by JAB Broadband, who recently consolidated all brands into Rise Broadband, JAB has been taking over more of the management. I started with Mesa Networks about 12 years ago. Stayed with them when they were bought by Skybeam but now JAB (Rise) has tightened control of Skybeam and they are treating the customers horribly. I've had a static IP for ten years. Rise turned it off with out talking to me first and said I had to pay them $15 a month more to get it back! If they want to raise the rates at least talk to me first and give me a chance to accept or refuse. This was out right extortion. I'm currently looking for a replacement provider which shouldn't be hard to find.

The technician that came to my home to install Skybeam was very professional & knowledgable. He was quick & was kind enough to help me out with some other questions I had about my computer. I have used Skybeam previously & plan to continue to use them as my internet provider.

Everything was professional and quick. Thank you!!

Connection is up and running well.

Friendly repair man. On time!

service tech a great help!!

Very nice and helpful instillation tech

Excellent service not vary good speed. Nick was great and would use him again.

Prompt service, fixed the problem we were having. Great customer service.

The tech was very pleasant and seemed to know what the problem was and what needed to be done. Very positive experience.

Fast and polite service. Customer service rep was very helpful( great job).

Installer was courteous and efficient. Internet service is sufficient. Hopefully speeds will eventually be faster. I have a direct mail promo for $39.95/mo with a $50 Amazon Card that I would like to take advantage of. Please apply this.

The tech was enjoyable friendly efficient and greatly improved my performance of my Internet connection.

Robert was awesome! He was very professional and available all week if we had any issues.

very respectful and competent technician. while the problem will not be fully resolved until your network upgrade is completed, he did give me several suggestions of things to consider on the meantime. thanks!

Great tech! Was very professional and answered all my questions! Thanks!!!

Very happy!!! Excellent fast service! Thanks mike!

Wonderful and friendly tech. Quick service. Thanks!

Installer was friendly and helpful. He was on time, and did a good job installing the equipment.

Very helpful and friendly he did an excellent job keeping us informed on what to expect and helping us with getting started :)