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LS
Latrice S.

05/19/2013

Overall
the absolute worst

i wasn't able to give zero stars, but that's what my rating is. i have been going to this Denny's for years, but lately the service has been awful. i went once and the restaurant smelled like sanitation. plus my order took twice as long as i was told it would on the phone. there happened to be a sign from the manager asking for feedback by email, so i wrote one. as a result, i was given two cards for a free meal. the first time, the food took 3x as long as i was told it would. the order was wrong. the guy who bagged my food walked in the kitchen and did so right after he had been wiping down tables with a rag ine dining room. today, i just placed the second free order. a guy answered and put me on hold for 2 and a half min. i hung up and called back. a woman answered, asking if this would be a carry-out order. i said it would and she asked me to hold. i heard some carrying on in the background. then i heard her yell that she is on break and for someone else to take it. a guy yelled, "I don't want it!" she yelled again for someone to take it bc I was trying to make a carry out order. finally a nice girl got on the phone and took my order. i know my order will be wrong, so I'm checking it before I leave. she told me it would be 20 min, so I'm waiting 20 min to even leave home. i am removing this restaurant from my favorites and I do not intend to return. iHop it is!!! and this place is around the corner from me--iHop is 15 min away.

Details

Phone: (502) 896-2669

Address: 4030 Dutchmans Ln, Louisville, KY 40207

Website: http://www.dennys.com

More Info

General Info
For more than 65 years, Denny's has been bringing people together over great food. It's the place where people can relax and be themselves while enjoying classic American comfort food and everyday value. Whether it's appetizers, breakfast, lunch or dinner, we pride ourselves in serving our guests the diner food they love including favorites like Moons Over My Hammy®, Sizzlin' Skillets, hand-dipped Milk Shakes, 100% Beef Burgers and the world-famous Build Your Own Grand Slam®. And now, you can bring the diner home by ordering diner classics or one our Family Packs. See you at Denny's.For more than 65 years, Denny's has been bringing people together over great food. It's the place where people can relax and be themselves while enjoying classic American comfort food and everyday value. Whether it's appetizers, breakfast, lunch or dinner, we pride ourselves in serving our guests the diner food they love including favorites like Moons Over My Hammy®, Sizzlin' Skillets, hand-dipped Milk Shakes, 100% Beef Burgers and the world-famous Build Your Own Grand Slam®. And now, you can bring the diner home by ordering diner classics or one our Family Packs. See you at Denny's.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (502) 896-8956

Payment method
master card, discover, amex, visa, cash, diners club, paypal
Price Range
$
Neighborhood
East Louisville
AKA

Denny's Restaurant

Categories
Other Information

Cuisines: Family Style, American, Breakfast, Brunch & Lunch

Price Range : Below Average

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