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        (502) 493-2920Visit WebsiteMap & Directions9652 Bluegrass PkwyLouisville, KY 40299Write a Review

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        Bachman Makes the Difference!

        General Info
        Bachman Volkswagen is a family owned and operated VW dealer in Louisville, KY. In business since 1985, Bachman Auto Group serves the community with quality new and used car sales and vehicle service. Come visit and see why Bachman Makes the Difference!
        Email
        Extra Phones

        VW Service: (502) 719-7260

        TollFree: (866) 897-8227

        Services/Products
        Volkswagen, VW, New Car Sales, New Truck Sales, Used Car Sales, Used Truck Sales, VW Certified Service, Tires, Accessories, Parts Sales, Enterprise Rental on site, Financing, Buy Here Pay Here
        Brands
        Volkswagen
        Payment method
        check, company card, financing available, travelers checks, discover, master card, visa, amex, debit
        Location
        Conveniently located at I-64 and Hurstbourne Ln in Louisville, KY.
        Neighborhood
        East Louisville
        Amenities
        Customer lounge, Enterprise car rental on site
        Other Link

        http://www.bachmanvolkswagen.com

        Categories
        New Car Dealers, Auto Repair & Service, Gloves-Work & Industrial, Used Car Dealers, Used Truck Dealers
        Other Information

        Wi-Fi: Free

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        Reviews

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        wenrdg

        06/27/2013

        Overall

        Our VW Golf was in for a ERG recall and Bachman service didn't reinstall the ERG bracket. So after about 10,000 miles a ERG cooler pipe vibrated until it broke into.

        I didn't realize the bracket was't there and I replaced the broken pipe. After about another 10,000 pipe broke again.

        I was told by a good auto tech (not Bachman) that maybe they didn't replace a bracket. I didn't know what bracket it was and talked to Bachman's shop foreman (Bill Smith) and said they wouldn't leave a part out.

        The pipe broke again. I Googled it and found other dealers across country have left this bracket off during this EGR RECALL and the pipe will fail.

        After showing Bachman's service manager (Sherry Baker) all of my documents of service and the Google references she only would agree to furnish the bracket they left off and wouldn't even replace the pipe.

        Worst service in world. Left me waiting, hoping I would go away. Knowing what they did wrong. All I wanted was the price of the pipes I brought from them.

        I have never complained in writing before, but I feel I need to warn others about how bad Bachman's service is. "BEWARE of BACHMAN service"

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        Details

        Phone: (502) 493-2920

        Address: 9652 Bluegrass Pkwy, Louisville, KY 40299

        Website: http://www.bachmanvolkswagen.com

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