La Low Flush Toilets

I am a realtor and we have been working with LA Low Flush for several years now. They offer competitive prices, respond quickly and make the whole process seamless from inspection to repairs if needed. The team is very professional, always on time, efficient and prompt. Depending on the job they send more people if needed . Laurissa at the main office has helped us many times when we were short on time and made sure we had a certificate of compliance before the close of escrow.
I always recommend LA Low Flush to my clients and they were great every time.

When an LAHD housing inspector told me that the washer/dryer location/hookups and the water heater installation were not up to city code, he said that any licensed plumber would be able to take care of that work in advance of our re-inspection a month later. Jessica, at LA Low Flush Toilets Plumbing & Retrofitters took down my description of the problems over the phone and scheduled the work for almost a week after my call; I took off work for the scheduled day in order to watch the work and learn from the plumber. However, Rickey, plumber and owner of the company, called just one hour before he was scheduled to start the work and began offering his long list of why the work I was requesting wouldn't work. The suggestions that he offered included that I just have it all taken out instead of bringing it up to code. He had chosen not to notify me early on to let me know that he was either unwilling or unable to do the work that I had described the week earlier to his assistant, and had, instead, chosen to cancel our appointment at the very last minute -- leaving me with a week wasted in getting the work done, and a day off taken off work needlessly.

Now I must find another licensed plumber -- this time, a real one -- who is willing to come out here and get this job done. The behavior of LA Low Flush Toilet has been entirely unprofessional and unacceptable. They misled me into thinking they would be capable and willing to do the work I had described to them -- or at least come out and give me written estimate on what it would take to get the work done. Finally, they cancelled at the very last moment. If you need professional, reliable, plumbing service, then stay far, far away from L.A. Low Flush Plumbing & Retrofitters. They are getting a grade of "F" here.