George Meyer TV & Stereo

PART 1...Pre Repair...Called early March with a brand new Marantz 8003 processor. Needs one channel repaired. Morris answered the phone, and let me know he and the staff were THE Marantz professionals and would be glad to repair the unit under warranty. Due to the sever weather in So. Cal, it took me two weeks to finally get to the facility, it is 50 miles from my home, but no problem. I walked in and said Hello, i am Loren and put the unit on the counter. Morris said Oh, Loren from Camarillo?.,..i was impressed. He remembered where i was from and what the problem i told him about from two weeks earlier. THe shop was a real trip for me as he had audio from the 70's to yesterday. I enjoyed talking to Morris and staff and look forward to PART 2 of the review....stay tuned!

Excellent customer service and extremely friendly staff! Did an excellent job fixing my stereo amplifier and even taught me how to set up my stereo system.

Best place I have gone to yet. If you want someone who knows and cares about Stereo and TV equipment this is the place to go. I have been a professional audio engineer and audiophile for 30 years. Music is my canvass, and when my equipment fails there is no place in town like- George Meyer TV & Stereo- for knowledgeable and fast repair. The owner, an audiophile himself, will even come out to your car and help carry in your equipment. Parking is a breeze in the large 15 minute zone directly in front of the shop. When the repairs are done you are escorted to the technician?s desk where your equipment is demonstrated .Who, these days, has the class to do that?While I was in the shop I heard the staff following up on a day late parts delivery. These people take you and your Stereo/TV seriously.

Nothing but the highest of praise for George Meyer- was concerned after reading some reviews and not being from the Santa Monica area, but when I had a Sony HDTV just 6 months out of warranty lose picture Sony no longer had replacement components, Morris Polanski of George Meyer and his team not only provided excellent service, but advocacy with Sony and provided me with essential information to understand my options. Even when it came to initially diagnosing the issue, Morris and his team- young though some may look, were patient, knowledgeable, provided me with realistic expectations in terms of price, timing, etc. for similar issues. Ultimately, Morris was critical and bottom line, Sony replaced the unit with an entirely new set because they could no longer had parts for the model. Morris really stepped up and had Sony not done right by me in what they proposed, George Meyer would do its best to see what it could do. They understand the importance of long-term customer relations

George Meyer TV & Stereo is all about customer service. I never write online reviews but felt my experience was worth telling others about. George Meyer's staff is exceptional and I couldn't of asked for a better experience. They were upfront with the costs and I found their rates extremely reasonable. I highly recommend George Meyer and wouldn't hesitate to use them again!

I was having trouble finding a fuse for my vintage McIntosh MC240 amplifier, so I went to George Meyer and they found one for me on the spot. I am happily listening to quality sounds again.

I dropped off a projector for repair in September because, for some reason, these folks are listed by NEC as an authorized repair centers. (My next letter will be to NEC to inform them how unprofessional and unreliable their authorized center is).Anyway, I get charged a $100 "diagnostic fee" and was lied to by the staff, who gave me a 2-week estimate for repair. Long story short, the few weeks, turned into months and months. It's now January and I had to call the G.M. staff (The Incompetent Liars -- TIL -- as I've come to calling them) and tell them to return it unrepaired.So basically they took my money, I paid $100 for my equipment to sit in a shop for 120 days, lied repeatedly, shifted blame for their inability fo find parts, never called to update me on the status (which they claimed they would do every time I called), etc.My opinion: Stay away. Stay far away.

The Roach Motel of repair shops. "You can bring it in but you cant get it back." Three months and counting to get my Sharp Aquos fixed. 20 + phone calls, inconsistent and false explanations for delay. These song and dance men brought Negligence back.

Greta service on my Pioneer Elite plasma. I wanted to make sure the repair people were careful and the work was done right. George Meyer was the right choice.