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A+
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Reviews

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Pam S.

06/01/2021

Overall
Expertise
Professionalism
Promptness

I have a lot of driveway, 6000 sq ft, and they did a great job of ripping it all out, establishing a good stone base by digging out huge boulders and tamping down lots of stone, applying a binder coat and top coat. Best of all it is slightly pitched away from the house. Sealer applied every other year. Six years later it still looks like new. Pricing was the best around.

KC
Kathy C.

09/02/2016

Overall

I agree horrible customer service from the people in the office. Still waiting for my driveway work to be done so I can't speak to that yet. Both women who answer the phone are unfriendly, un-helpful and sort of short on patience. My work is schedule for a day rain is expected. They do not seem to understand that people can't just ask for a day off from their employer, and then say oh, not today, maybe another day. Seems to me the people who answer the phone could be more understanding and helpful.

KV
Kathy V.

08/31/2016

Overall
Expertise
Professionalism
Promptness

Told me they would not waste time patching my driveway .unless I wanted them to replace old blacktop driveway

SF
Sarah F.

08/05/2015

Overall

Horrible customer service. Woman who answers phone is extremely rude and unprofessional. I wish I never hired this company. I was rescheduled 3x due to weather, which is understandable. However, I don't need attitude from the receptionist when I call with a simple question. Overall very unprofessional. I would not recommend this company.

JG
Jeff G.

07/07/2014

Overall

Best thing about this company is that they accept all major credit cards. However they have an extremely unhappy lady taking calls at the office and also it's like pulling teeth for them to come do the work. Thank god they don't make you pay up front. They do a decent job once you get them to come out and do the work. So in conclusion, good work, HORRIBLE organization and they shoulkd get rid of that b**** taking calls.

Overall

We had R&M blacktop our driveway at our old house and they did a wonderful job. The crew was very pleasant and polite. Every year after that they send a post card to remind us to have it sealed and let us know when they plan to be in our area. Sometimes the timeframe is off but we know you have to take into account the weather and that is understandable. They do not raise their price every year either. in over 10 years our price has only been raised 2 times and only by $5 each time. If there is ever a problem they come out and take care of it.

charles11111

08/18/2011

Overall
Horrible customer service. Bi...

Horrible customer service. Big wait time for service delivery as well.

Details

Phone: (716) 439-8351

Address: 5574 Old Saunders Settlemen Rd, Lockport, NY 14094

Website: http://www.randmpavinginc.com

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