Major's Pub & Grill

Very good drink deals ... I've been going to this local bar for over 10 years. Love the friendly atmosphere.

We tried Major's Pub for the first time two weeks ago on Friday and really enjoyed it. We originally arrived around 1 am but didn't leave until 3am. It was a very nice diverse crowd. We also enjoyed the beer, our mix drinks and the really tasty fries.

Well today we decided to venture back there since we really enjoyed ourselves the first time. However, to our dismay, the second time was nothing at all like the first time. Instead, it was a complete waste of money and we will never go back again!!

First off, we ordered a round of beers and an order of fries. After 20 minutes, we still hadn't received our fries. And when I say 20 minutes, I'm being liberal with the time. It felt more like 30 minutes. After waiting for so long, our beer glasses were already empty and still no refill, we waived the bartender down, who was sitting with his friends on the other side of the room. We asked him how much longer for our fries and could we also have another refill since our glasses were now empty and warm, from sitting there. He then proceeds to refill our glasses and goes back to check with the cook to see what is going on. It turns out, the cook wasn't even in the kitchen. Instead, the cook was hanging outside on a cig break. So the bartender had to end up going in the kitchen to cook our fries. By the time he cooked and served our fries, the cook still wasn't back yet.

We were ok with that since the fries came out like before and the beer still was as good as the first time. That was, until the girl, who appeared to maybe be the owners daughter or family member came to the bar. First off, she wasn't asking if anyone wanted anything to drink (including us), except for her friends that were sitting at the corner of the bar. She also seemed out of it by the way she was swaying back and forwards. Here is the real kicker- they have a jukebox and we paid $5.00 to play 5 songs. The girl puts in a dollar for her friends so they can play their two songs. Apparently, they were restless and tired of hearing our songs. So instead of waiting until our fifth song was finished, the girl uses a remote at the bar and stops our song that was starting to play, and lets her friends songs play. She didn't care that we spent our money!! What kind of customer service is that?!!! You having paying patrons who spend their money on your jukebox and you use this magical remote and delete the songs they pick?

So between that, the girl not tending bar; instead, hanging out with her friends and giving them drinks only (I didn't see them hand her any money for their drinks); our bartender sitting at another table with his friends; and a missing cook, hanging outside for what appeared to be a good 40 minutes, I would never and I mean EVER, recommend this place to anyone. Suggestion to the owner-Don't have your kids manage your bar while you are on vacation. Otherwise, when you return, you will find your bar with fewer patrons.



For terrible customer service and a bar ran tonight like someone catering to friends at their home (house party), if I could give it negative five starts I would.