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        (865) 986-6591Visit WebsiteMap & Directions501 N Cedar Bluff RdKnoxville, TN 37923Write a Review

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        General Info
        The Lenoir City Utilities Board, also known as LCUB, provides electricity in parts of Loudon, Knox and Roane counties in Tennessee. The board is a full-service, public that has been in operation since 1938. It also offers gas, water and wastewater services. The board serves more than 43,000 electrical customers. The Lenoir City Utilities Board serves residential, commercial and industrial clients. The board administers energy right and cross-connection programs. The Lenoir City Utilities Board operates through water, gas and sewer departments. It offers a variety of online portable generator safety tips. The Lenoir City Utilities Board also provides online bill payment options.
        Email
        Payment method
        master card, visa, amex, debit, discover
        Other Links

        http://www.lcub.com

        https://www.lcub.com/about-us/customer-service

        Categories
        Electric Companies, City, Village & Township Government, Utility Companies

        Reviews

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        JH
        John H.

        08/30/2016

        Overall
        Expertise
        Professionalism
        Promptness

        125$ to start (25$ startup fee and 100$ deposit), 7.25$ fee to pay with a credit card. LCUB is not just inconvenient to use, it has clearly lost its mind. If there was any other option, including a mob run water service that dropped it off in a cistern every month, it would be better than this.

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        LO
        Liz O.

        08/09/2015

        Overall

        $7.25 cent fee for electronic payments... most ridiculous thing I've ever seen.

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        GW
        Gary W.

        01/24/2015

        Overall
        Poor Customer Service

        I've never seen a utility that made it so difficult to pay your bill. They don't have online bill pay, you can pay a 3rd party for a $7 convenience fee using a credit card. Mail it or go by their office with cash only during their business hours. if ever there was an example of the need for privatization this is it!

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        Details

        Phone: (865) 986-6591

        Address: 501 N Cedar Bluff Rd, Knoxville, TN 37923

        Website: http://www.lcub.com

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