Killeen Overhead Doors

they cut glass small and said you warranty expire we can not replace it

Today, I needed my garage door repaired. It completely came off the hinges. I was so worried because I did not want to leave my garage door open while I was sleeping (or at night) in case of theft.. or just the thought of someone coming into my garage. I googled & found overhead doors. I was called back promptly & told I would receive a call in less that an hour. I received a call about 5 minutes later. Then, was told someone would be at my house within 45 minutes. John appeared in 15 minutes and fixed the door. The fee to fix the door was reasonable especially for a Sunday!!! John was so professional and so nice. I am completely in awe. The guys at Overhead Doors have EXCELLENT customer service. It is truly a breath of fresh air in this day and age. THANK YOU JOHN! THANK YOU OVERHEAD DOORS! I AM A HUGE FAN AND WILL BE PASSING THIS ALONG!

We called on a saturday because one of our springs was off on our garage door and this was twisting whole metal frame and preventing garage door closure. Killeen Overhead Door had a technician sent to our home within 30 minutes and the door was fixed for a great price within 30 minutes. We will definitely use this company for any garage door problems in the future.

1st went local HD for a quote, they started around $1050 for 12' door-i was looking for 16', so didn't bother asking there. stopped in Killeen Overhead, welcomed by knowledgeable and friendly staff. quoted well below HD(all hardware and rails included). booked them for wed. 2 May 12. the company called ahead to make sure we were still ready and made some very helpfull suggestions. Austin showed ON TIME-great start. spoke with him, very professional and courteious. completed entire job in at a very good pace. gave me a few quick tips on the new door and opener. cleaned up afterwards. excellent service, highly recomend this entire establishment. thanks for a the terrific job.

I had contacted this company to come and look at my garage door it was making funny noises, they were scheduled to come out on a Saturday. The Friday before my appointment my garage door broke and was bent in half and would not close. I called them ASAP and told them my problem and said for security I need someone to come and get my door to at least close. A RUDE lady on the phone told me that there was no one to help. I told her I was all alone since my husband was deployed and what did she expect me to do... she told me to call someone else!!! They left me hanging high and dry and didn't care at all. I called C & G and they were there in an hour and got me all taken care of. **MILITARY do NOT use Killeen Overhead**They will not help you in emergencies nor do they help your spouses when you are deployed!!!

I have been doing business with this company for many years. Today one of my openers had to replaced, the service tech "James" was professional, on time and very knowledgeable with the product. I highly recommend this company, they do not try to ripe yu off by selling you unneeded equipment. I will continue to use them and recommend them.

This company was very rude when their repair job broke. They refused to come back out and fix what was broken. I do not recommend anyone going through this company if you expect a job well done.