Forever Vets Animal Hospital at Baymeadows

When we moved to Jacksonville from NYC, nothing was what we expected. The people here seemed so phony and we felt really out of place and unhappy with every office we checked out.

We were so glad to find Dr. G and feel comfortable with a vet open late and close by. He is an absolute doll and a true professional. Our animals are our family, and it was a blessing to find a place to take them to for quality care.

Yes, they're expensive and yes, there's always going to be some drops or cream or medication that your animal "needs" but Dr. G truly does care about the animals he treats. He is good at what he does, and we are certain he saved our cats life.

Unfortunately the manager Kim is a NIGHTMARE of a person and the least professional woman you could ever imagine. She hung up on me, left me on hold, and then gave me dirty looks when I complained about her to Dr. G. She has such a rude nasty attitude, and doesn't even know how to manage her own behavior, much less a vet office.

They also do not appropriately manage their grooming or time schedule. My dog was seen by Dr. G at 9am and was supposed to go to straight to grooming after the visit just for a bath.

FOUR HOURS LATER and not one person had returned my calls to check on my dog. I finally got Kim on the phone, and she told me my dog hadn't even been bathed yet.

They had jammed my giant Newfoundland in a cage, and left him there for 4 HOURS! Naturally I was infuriated and was in tears on the phone with Kim asking how they could do that to him without telling us.

She just kept saying "I don't know, he'd be in a cage to dry anyway" which didn't even make sense because he hadn't even been bathed yet! Eventually after me arguing and crying on the phone with her, she said "Ma'am you need to calm down, you're being ridiculous" and she HUNG UP ON ME!!!

I called back and she picked up and hung up. I called back again and she picked up, didn't speak, and just left me on hold. I called back again, and another tech answered the phone and actual took care of me.

We LOVE Dr. G, but this incident definitely made us question whether or not our animals are actually being taken care of there. If that's how they treat a crying concerned customer, how do they treat a defenseless animal when we're not looking?

How do you leave an animal in a cage for hours without ok'ing that with the owners, or even letting us know that's happening? We can't feel certain that our animals are safe at this vet office anymore.

Hopefully Dr. G will hire more professional staff who know how to behave and treat people with respect, and a groomer who knows how to stay on schedule, so that we can return to this office and trust that our pets are safe and in good hands. It's a shame that such a good doctor would be flanked with such horrible management.

If you bring your pet to this vet, don't leave them there unless it's an absolute emergency, don't EVER believe a thing Kim tells you, and be prepared to spend a TON of money to keep your pet healthy.

Excellent Care for our car Joey. The staff is professional and caring. They did a very thorough exam and made sure he had all his shots

I moved to Jacksonville less than a year ago and was in need of a vet. My pup is my baby and I am very protective of her. With the number of vets that are around jacksonville and not knowing anyone to give recommendations, I was very overwhelmed with my choices. Someone on FB mentioned Baymeadows animal hospital and I decided to give them a try and I am very happy with them. i came in around 12 pm, not too long before the staff would most likely be heading out to lunch. I had a million and one questions about my pup health care and still getting used this area.. The vet and her staff sat with me for a long time making sure that my pup did not have any vaccine reactions, answering every single question, and reassuring me on things that I've always felt uneasy about. The best part was they never made me feel bad about some of the decisions I've made in regards to my pet's care (things which other vets have reprimanded and scolded me for). Thee next day I received a follow-up call from them. It showed me how much she cared for my pup.There is usually little wait, but for how wonderful the staff is, I think it's well worth it. I like the fact there are open 7 days week. I would definitely recommend them to folks!

I took my dog on sunday for cut on the leg. They were friendly and nice. The took care of the problem right away. Didn't cost that much especially being open on Sundays. I love the staff