Independence Auto Leasing Co

I have had my car in for service for the same issues repeatedly. This last visit, a mere 600 miles away from my warranty expiration, I asked them to fix several things. They kept my car for two days, put 37 miles on it and told me nothing was wrong with my car, so they fixed nothing. I had concerns for the high mileage they seem to incur, as each time I bring my car in for service I get it back with over 35 miles on it every time. I have no idea what they are doing to my car that would require that much travel. So here I am, with an expired warranty, a temperamental transmission, a power sunroof that won't work, and a rear window that hardly functions. A huge waste of time and inconvenience. Thanks for nothing.

The service department is completely inexperienced and has very poor customer service. They can basically only get through the minimal amount of work due at a tune up and seem to "forget" to do things like tire rotation or diagnostics. We just spent $300 for them to change our oil, check the transmission and not fix what we asked them to check out. This was our 2nd visit and are even more upset this time out than last. I do not recommend their services, your money is better spent at a more experienced and customer friendly service department!