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Extra Phones

Phone: (717) 541-8417

Phone: (717) 220-1826

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Reviews

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JD
Jean D.

12/08/2021

Overall
Communication
Expertise
Professionalism

Stay far,away from this company.It is impossible to reach anyone to speak to.Calls are not returned.Rent was paid online.I received a confirmation.6 days later I got a call saying it was not accepted.I called bank,payment was never any in and there is no problem with my account.Now I am being told to find another way to pay be 7 pm tonight or I will be charged a late fee.(by Property manager).I cannot reach a live person at Penn Equity to find out what the issue is.This is the second time this has has happened.Terrible company!

YS
Young S.
Edited: 04/26/2018
Overall

terrible property mgmt. company.
garbled messages, no one ever available,
do half way work and have a lot of bull .

DO NOT USE THIS COMPANY TO MANAGE YOUR PROPERTY - YOU HAVE BEEN WARNED

DC
Diane C.
Edited: 04/26/2018
Overall

No one every answers the phone or return calls.
They do nothing beside take your checks. I would never suggest using them. I don't know why our HOA does. Maybe they are cheap, I don't know, but you get what you pay for and apparently, taking dues is the extent of their services.

GF
Gina F.

04/26/2018

Overall
Expertise
Professionalism

Sasha Keen said she would get back to me and never did. I call and leave messages and she never calls me back. I leave messages on all the voicemail boxes and no one calls me back. No one answers the phone in the office. I feel like they are avoiding me.

TC
Thomas C.

11/30/2017

Overall
Expertise
Professionalism

For the past 4 yrs I've been dealing with them, they do NOT return phone calls, do NOT return emails and threaten you with the HOA's by laws. The HOA admins are equally guilty, claiming no one emails them, I have and they do not respond. The just amended their by laws to severely restrict Xmas decos outside of your home so I'm assuming they are atheists. And, I thought this was a great place to live, I'm sadly mistaken.

KY
Kevin Y.

11/15/2017

Overall
Expertise
Professionalism

As a resident, I have heard numerous complaints about the property mgr. She is non-responsive to owner requests/ complaints, and has been dishonest and vindictive towards several residents. She has also been unprofessional in dealings with my real estate agent, charging for services and materials not provided. My personal experiences are worse.

DF
Doreen F.
Edited: 04/28/2017
Overall
Expertise
Professionalism

Again. Tried to find out if they receive my check for condo fee. I was told sometimes their mail goes to the wrong place but I will receive a deliency notice if it is late. Told not their problem. I asked if I could be notified if they receive in in a few days. Told no. I was told it's not their problem. I asked if I should call back in a few days and was told yes, but not at this number from the lady holding all the checking from our condos. She wouldn't give me a number to call. Ridiculous.

Details

Phone: (717) 566-8550

Address: 220 Townsend Dr, Hummelstown, PA 17036

Website: https://www.thereservecondos.com

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