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Phone: (713) 229-8351
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- Central Houston, Northside Village
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UPS Freight
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Reviews
09/16/2015
The absolute worst service I have ever experienced. I had a wood floor delivery scheduled for a Friday. Had a paid crew waiting to unload the floor. Called the UPS terminal to communicate that was the case. Floors didn't arrive. Rescheduled delivery 4 days later. Paid a crew to unload the floors. Floors didn't arrive. Phoned for next day delivery. Not available. Asked for a guaranteed delivery time. Not available. No guarantees. Response: "We'll get to it when we get to it".
08/30/2015
UPS picked up, lost and stole my package A on 8/12/2015.I reported on 8/17/2015 missing. Re addressed a small box B and put my tracking number on it and then delivered it to my customer.8/20/2015 . Box B was marked Katy.TX and carton A was marked Houston.TX.
UPS opened claim 3 times and closed it as delivered. Stole my carton A, insured for $3,000 and wrote online that they have delivered it 8/27/2015,
They have falsified all entries into my account, and falsified that my customer has received the carton. 38 emails and 63 hours of phone calls later, plus a claim number 4580866001A and they are closing the case without paying.
Now i am going to catch these thieves .And let the CEO know what a bunch of crooks he has .
Details
Phone: (713) 229-0547
Address: 1919 Collingsworth St, Houston, TX 77009
Website: http://ups.com
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