More Info
- Payment method
- all major credit cards, visa, amex, mastercard, discover
- Location
- Holden Commons
- Category
- Other Information
Parking: Lot, Free
Reviews
11/06/2021
This is the most awful nail salon I have ever been to. Unprofessional at best. I asked for strong nails and they obviously recommended the most expensive service. But after a few days my nail broke. I asked if they could be fixed, and they did, but the next DAY I had more nails breaking. They didn't even last a full week before I called back AGAIN this time asking for a refund because I am unsatisfied with the product I was given. I was told to call back in a couple days when the manager would be in. I did and they refused to let me speak to the manager, refused to get me a refund, and kept yelling over me when I was trying to explain the situation. My nails broke IN MY SLEEP. Yet they tell me it's my fault? "Your nails are too short" YEAH, YOU GUYS CUT THEM! "you did something to them" no, I have been living my life on eggshells trying not to break them. "You're trying to rip us off" actually, you're ripping your customers off by not honoring their dissatisfaction by giving a refund when it is rightfully deserved. I paid far too much for these nails to not even last a full week when they're supposed to last at least 3. I live 2.5 hours away, I can't return Everytime one chips or breaks. I've spoken to many better quality nail artists who all agree with me that this salon is in the wrong. I've called many places, spoken to nail tech friends, asked around. There is NOTHING good about this salon from what I've heard and experienced. Complete waste of money! DO NOT GO HERE IF YOU VALUE YOUR MONEY!
Details
Phone: (508) 210-0999
Address: 160 Reservoir St, Holden, MA 01520
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