Saved to Favorites

(540) 434-6555Call
Add Website
Map & DirectionsDirections1590 S Main StHarrisonburg, VA 22801Write a ReviewWrite Review

More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

TollFree: (800) 933-3464

Services/Products
Formal Dresses, Prom Dresses, Leather, Suede
Payment method
no credit cards
AKA

Tatyana's Custom Tayloring & Alterations

Tatyana's Custom Tayloring

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
greenapple99

06/14/2013

Overall

Love this place. Wish all people were like the Lady at this shop.Proffesional, reasonable prices. Jeans hem just $8.00 and same day servise was done. Thank You, Tatyana.

sarah.dean.925

05/29/2013

Overall

I was very disappointed in the service that I received from this business. When my daughter and I first visited to inquire about getting straps sewn into a dress for a school dance, the lady was very rude, never asked how she could help us, just looked at my daughter and told her to get the dress on. We left the dress on a Wednesday and said that her dance was the following Friday. I told her that I wanted to pick it up several days before. She told me to call the beginning of the week and we would set up a time. I called the following Tuesday morning (Monday was a holiday). It took awhile for her to find my ticket. Then she said that I was not supposed to come until Friday. I asked if there was any way she could have it ready that Wednesday evening. She refused with a simple "No". I was shocked and asked if she really would not do what she had promised a week ago! I said that I would have to come in and get the dress and figure out what to do next. She said "OK". Incredibly rude and short with me, no apologies for not letting me know when I dropped the dress off that it could not be done in one week. I was in total shock. I have never been treated that way by anyone at a business. I went immediately to pick up the dress. She handed it to me without one word. I know that I was not a big customer, but she was charging me more than the cost of the dress just for straps! I feel that every customer should be important and be treated with respect. This put me into an incredible bind several days before my daughter's dance and was totally unnecessary. Sewing straps onto a dress should take less than 30 minutes for a professional and could have been done when I originally dropped the dress off, especially considering that I had to take off of work and drive an hour to get there. I learned my lesson the hard way and will go elsewhere in the future.

Details

Phone: (540) 434-6555

Address: 1590 S Main St, Harrisonburg, VA 22801

People Also Viewed