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- General Info
- The year 2016 begins Swimming Pool Supplys 48th year in the pool and spa business. We are family owned and second generation managed, and were also the oldest and largest pool and spa retailer in Iowa. We have been at our present location just off of I-35/80 on the N.W. side of Des Moines, Iowa, for over 40 years.Besides selling, installing, and servicing in-ground & above-ground pools, hot tubs and swim spas, we have a full service retail store open 12 months a year. In our store we offer a full service computerized laboratory for free water analysis, and our service department has inventory on hand for quick repair and turnaround on all pool and spa products. We strive to make maintaining your pool and spa all about the fun, not the work.Our full-time staff are all C.P.O. Certified (Certified Pool Operator) with over 100 years combined experience in the pool and spa business and we have been members of The Greater Des Moines Better Business Bureau for over 25 years with an A+ BBB rating. So when you visit our store, you can count on us to answer any questions you might have regarding your water test and the operation of your pool or spa in general.At Swimming Pool Supply, we are also very active in the commercial market, having supplied all the mechanical & deck equipment for the recently completed Water Features at Adventureland, WDM & Clive Aquatic Centers and dozens of other similar facilities. Our latest commercial project is the Wellmark Y in Downtown Des Moines. We act as consultants to architects and engineers in the design of these projects, so we are well versed in what is required in properly sizing filters, pumps and chlorination equipment for maximum and trouble-free performance. For the residential buyer, we apply our commercial knowledge and expertise in designing you a pool that you not only love, but is built to last, too.
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- BBB Rating
- Services/Products
- Pool Construction, Pool Cleaning, Acid Washes, Hot Tub Service & Repair, Water Analysis, Swimming Pool Dealers, Pool Equipment Repair, Inground Pools, Pools, Sauna Repair, Pool Repair, Hot Tubs, Pool Service & Repair, Algae Treatment, Commercial Swimming Pool Service, Pool Equipment Installation, Swimming Pool Maintenance, Pool Pump Repair, Pool Heater Repair, Chemicals, Pool Covers, Spa Construction, Pools, Plastic, Swim Spas, Saunas & Steam Rooms, Chlorine-Free Pools, Ponds, Filtration Systems, Pavers, Plaster, Pool Chemicals, Indoor Pools, Water Features, Fiberglass, Chlorinators & Conditioners, Pool Toys, Fitness Pools, Pool Equipment, Gunite, Inground Pools, Chemical Treatments, Safety Equipment, Pebble Finishes, Spray-Crete, Wholesale Swimming Pool Equipment, Glass, Hot Tubs, Filters, Polymer, Salt Water Pools, Above Ground Pools, Sundecks, Heaters, Vacuum Systems, Pool Enclosures, Pumps, Hot Tub Covers, Epoxies, Liners.
- Brands
- Alamo, Drive, Elan, Rainbow, Sun, Viking, Wenonah
- Payment method
- amex, cash, discover, visa, mastercard, check, debit
- Accreditation
Certified Legacy Pool Builder
Better Business Bureau
- Other Link
- Social Links
- Categories
- Other Information
Parking: Lot
Services: Pool Construction, Pool Cleaning, Acid Washes, Hot Tub Service & Repair, Water Analysis, Swimming Pool Dealers, Pool Equipment Repair, Inground Pools, Pools, Sauna Repair, Pool Repair, Hot Tubs, Pool Service & Repair, Algae Treatment, Commercial Swimming Pool Service, Pool Equipment Installation, Swimming Pool Maintenance, Pool Pump Repair, Pool Heater Repair
Reviews
05/17/2018
a nightmare trying to get any help. installation, service and maintenance usually takes months after promised. rude staff
02/01/2018
They really have the best selection in town! No complaints with service of our spa. We are considering a pool in the future and would definitely use them
08/30/2017
HORRIBLE service. have had to work with them for years since they are the only carrier of some products but they take months to respond to problems so you may lose most or all of your pool season. some employees are rude and outright have yelled at me. avoid this company.
07/09/2013
Customer service is terrible they told me they would be here after 12:00 took the day off waited all afternoon asked them to please call me if they couldn't make it . I called them said they would call right back no phone call and no show! TERRIBLE customer service I will not recommend this company to anyone!!
08/07/2012
I would not agree with the first reviewer. This company is okay. The only reason why they did not have all 5 stars is because the prices for their pool covers are higher than here for example: http://www.purepool.com/pool/covers.html
07/24/2008
I purchased a Spa from Swimming Pool Supply Company a few year ago. I live 80 miles from Des Moines and was concerned about service because of the distance. They assured me that I would NEVER have to worry about service because they said they had several customers in the Albia area and have no problem coming out that far. That is the main reason I finally chose them. Approx. one year out I had a problem with a leak and they came out, but the following year I had another problem and they would not come out. After numerous phone calls and conversations, the service man told me that I should find someone locally. My spa set for several years because I could not find anyone to service it. Just this month I finally found someone about 50 miles from me that would come out. I would never recommend this company because they do not follow through on their promises. A business is only as good as their word and their word means nothing.
Details
Phone: (515) 986-3931
Address: 3850 SE Capitol Cir, Grimes, IA 50111
Website: http://spspools-spas.com
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