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American Inn

Days Inn

Knights Inn Greenville

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Sidney R.

05/22/2017

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Just awful. We made a reservation through a website before we got there and they didn't know anything about it. There were five men and one woman - all Indian with limited English skills - at the front desk. They were all confused and saying different things. I got the idea none of them knew what they were doing. But, we did finally convince them to give us a room. We had reserved a room with two double beds, only because it was less than the room with one king bed. They gave us a room with one king bed and said it would be cheaper. By that time, we didn't really care. It was nearly midnight.
We got to the room and the first thing I noticed was that the door wouldn't stay closed because it had been very damaged at some point and not repaired. It looked like it had been kicked open. We did finally get the deadbolt to latch along with the other latch. The furniture was cheap and had water spots and was warped. The upholstery on the chair was dirty. There were three flat, flimsy pillows on the bed. I noticed spots on the pillow cases. They were all stained. There was a large ink stain on the sheet. The towels were supposed to be white. I guess they don't know that things aren't good forever, and have not discovered bleach. I wouldn't use the wash cloths in my kitchen, much less in the bathroom. I put one towel on the floor of the bathroom as a mat mad and dried off with the bathmat because it looked the cleanest. There were places where the wall was damaged and poorly repaired. The door punched a hole in the wall. There was mold around the tub.
Don't stay here. I thought that as a part of the Wyndham chain, it would be up to some sort of standards, but clearly it wasn't.
We have yet to know how many charges will be on the credit card, or how much it will be, because they said the website hadn't paid them and made my boyfriend return to the office after we had gotten settled twice. He went the next day to talk to the owner, whom he said was clueless too.

Details

Phone: (903) 455-9600

Address: 5000 Interstate Highway 30, Greenville, TX 75402

Website: http://www.knightsinn.com

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