Touch of Today Salon

This place would get NEGATIVE stars if that was an option. I scheduled an appointment a week in advance with Jose and when I showed up for my color and cut, he wasn't even there. I didn't get a phone call informing me that he wasn't able to make it and the woman who was working at the salon allowed me to sit there for 20 minutes without even acknowleding my presence. I had called from the parking lot to make sure the place was open because their sign wasn't even on and I told the woman who answered the phone I had a 9am appointment. The woman didn't ask who my appointment was with so I assumed it would be with her because Jose wasn't there. Finally after 20 minutes of waiting I asked her if she was supposed to do my hair or was it the man who I scheduled the appointment with and she replied that she didn't have his appointment book. The WORST customer service from the staff of completely unprofessional people. The sign out front said under new management and ownership, but they had no sense of professional business operations or customer service. I was stood up by the "stylist", ignored by another employee, and had to spend money for a baby sitter to watch my child ALL FOR NOTHING. Using this place actually cost me money and I didn't even get my hair styled or colored. I called the cell phone number for Jose and he didn't even know he missed the appointment and tried to offer me 50% off saying he'd arrive in 20 minutes. I woke up early ON MY BIRTHDAY to get pampered and lined up a baby sitter just to get the worst service and a ruined birthday. BE WARNED - these are not professionals!