More Info
- General Info
- The Best Buy in Glen Allen, Va. is one of more than 830 retail stores throughout the United States and Canada that are owned and operated by Best Buy Company. Best Buy Company is a Fortune 100 growth organization. The company is also one of North America s leading specialty retailers of consumer electronics, personal computers, entertainment software and appliances. Through its more than 830 retail stores, Best Buy connects customers with technology and entertainment products and services. Best Buy also sells home-office products, movies, music, digital cameras and video recorders, mobile phones, televisions, DVD players, stereo systems, car audio components and a myriad of other electronic products and accessories. In addition, Best Buy also offers personal computer repair and other services. The company represents many different manufacturers, such as Sony, Hewlett-Packard, Compaq, Toshiba, RCA, Frigidaire, Samsung and General Electric. A Minneapolis-based company, Best Buy s operations include several Best Buy stores, Future Shop, Geek Squad and Magnolia Audio.
- Brands
- Boston Acoustics, Klipsch, apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
- Payment method
- master card, visa, amex, discover, all major credit cards, cash, check, company card, debit, diners club, paypal
- Location
- Brookhollow Shopping Ctr
- Other Link
https://stores.bestbuy.com/va/glen-allen/11200-w-broad-st-423.html/?ref=NS&loc=ns100
- Categories
- Other Information
Bike Parking: Yes
Price Range : Average
GalleryView all (9)
Reviews
05/07/2022
Kim was an extraordinary cashier. She was extremely pleasant & wished myself and my daughter a happy mother’s day & told us that if we had a broken item that we could bring it back anytime for a return. She was working two registers to jeep line moving quickly & smoothly. I will definitely be visiting this store again verses the one closer to me. The drive is worth the service. She deserves a raise. I noticed her glasses were broken, maybe the company could get her new frames. What a great positive employee!
Leesa Brooks
09/09/2009
I brought my computer in for service and gave them a detailed description of what was wrong and asked that they call me and let me know what they find out when they find it out. I never once received a phone call (or email) explaining what was wrong. I had to call daily and ask them what was going on. Each day I called, I asked to be called or emailed daily. Only happened once. The phone call I did get said they couldn't find the problems I described that I was having at home and that they didn't do anything to do it as I didn't authorize them to (I had said - when I brought it in - that I would decide that based on how much any repairs would cost).
When I picked up the computer, I had them plug it in and it had the exact same problems I described the week before. They kept it to re-examine. I again reiterated that I be emailed or called DAILY about the progress of the diagnosis. Again, no phone calls or emails. One day when I called, the phone rang and rang and rang - both in Geek Squad and customer service. I finally got hold of a customer service agent and told her no one was answering the phone and she said, "I know, it kept ringing." Well, if you heard it ring, why didn't you answer it??? She had no more luck contacting Geek Squad than I did. She asked if I wanted to leave a message and I did and asked that I be called back. Guess what? I never was. It's been nearly two weeks and I still don't know what's going on with my computer. I will never use Best Buy services again anf the next time I need a computer, I'll buy it somewhere where I can get the best service AND the best buy!
Details
Phone: (804) 364-5900
Address: 11200 W Broad St, Glen Allen, VA 23060
Website: https://stores.bestbuy.com/va/glen-allen/11200-w-broad-st-423.html/?ref=NS&loc=ns100
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