Sorenson's Appliance & TV

While shopping for a wassher, dryer, and refrigerator, we wanted to support our local businesses. So we stopped in at Sorenson's and were pleased with the knowledge and personal service. We ordered all three appliances, upgrading to a drop down door model on the dryer. Because of space constraints and personal preference, we were willing to pay a little more for that option. Upon returning home we saw an ad in a local big box store that listed the washer about $130.00 less than Sorenson's price. We called and the owner agreed to match that price. We could have asked for a minor price reduction on the fridge as well, but didn't. When the appliances were delivered, we received the wrong dryer, wiht the door opening the wrong way. We initially thought it was an honest mistake, but when the delivery man showed us his 'sales' receipt' it became obvious that the boss had written up a different bill of sale withe the cheaper dryer. Bottom line is thatt he must have thought he could recoup his price reduction by switching appliances on us. They did make it right, but we never even received the courtesy of a phone call from the owner. Extremely disappointed in the way they choose to do business.