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(978) 632-3420Visit WebsiteMap & Directions242 Green StGardner, MA 01440Write a Review

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Extra Phones

Phone: (978) 630-6596

Phone: (978) 630-5076

Phone: (978) 630-6256

Phone: (978) 630-6222

Fax: (978) 630-5079

TollFree: (855) 263-1137

AKA

Heywood Medical Group Inc

Heywood Hospital Laboratory

Heywood Medical Group

Categories
Other Information

Best Practices followed: Electonic Lab Results, Safe Surgery Checklist In Use, Electonic Lab Tracking Between Visits

Inpatient Services: Nursing Care

Outpatient Services: Skin, Gastrointestinal, Nervous System, Cardiovascular, Musculoskeletal

Hospital Ownership: Voluntary Private Non-Profit

Reviews

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BW
Brenda W.

01/11/2017

Overall
Expertise
Facility
Professionalism

My Dad died due to the geri-psych ward here! We were told by an ER doctor if we could have our Dad go from the ER to this psych ward, he could then be released to an assisted living facility. Well he never walked out, he died there. After being told not to administer a swallow test without his daughters being present to remind him to tuck his chin, due to his Parkinsons, their low level nurses did it anyway!! Pneumonia was the result which he never recovered from. The day before he went into this hellhole, he had a cheeseburger and fries. They would only give him liquids and icecream. The administrator was very rude and condescending to us. This floor is a zoo! There are dangerous patients screaming, swearing, running around and these patients have access to other patients rooms. We were frightened when a literally crazy woman came into his room during our visit. If I could rate this place with no stars at all or negative stars I would!! They moved him to a hospital room where he died. It all happened within a week. My guilt will never end. I can't stop thinking if only...

KS
K S.

12/29/2015

Overall

My review only describes the conditions in the geri-psych ward. My loved one was drugged beyond belief. I was told that all of the behavior she exhibited while at the ward was "the progression of the disease". She was walking, talking, singing before she arrived. She went out with an IV they never told us she was getting, in a wheelchair, nearly comatose. I told them that she was going to die (she had stopped eating/ drinking for the most part) and they said that many people seem to "progress quickly" all of the sudden, and yes, some die after they leave. She was still described as "aggressive" when she was discharged despite the fact that I couldn't even get her to open her eyes. Thank God, we got her out and after de-toxing over a several month period, she still can't walk (she has forgotten how after all the time she was drugged to a stupor), but she is now eating on her own, no longer grabbing at imaginary objects and she smiles, chats and sings. The nurses in her facility say she is their favorite patient. Don't think about sending your loved one here. I will say that several of the nurses were beautiful people.

Details

Phone: (978) 632-3420

Address: 242 Green St, Gardner, MA 01440

Website: http://www.heywood.org

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