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Reviews
08/05/2014
Provided by SuperpagesI needed a refrigerator repair (water dispenser and icemaker not working). Star Appliance was more reasonably priced than its competitors, was prompt in scheduling the repair, and did a good job in repairing the refrigerator quickly and at a good price. I would recommend them without hesitation to others.
11/16/2010
Provided by SuperpagesI called because my dishwasher was leaking. John called because he was running behind (a big plus in my book). Within 20 minutes, he had diagnosed the problem, and told me it would cost as much as a new dishwasher. He did show me where the faulty part was, and gave me a rough idea how to tackle it myself. For promptness and honesty, and the pointers on how to start tackling the problem: 4 stars. (I can't give him 5 because he wasn't able to fix it for $20 - but I would recommend to friends/neighbors and use him again myself.)
11/05/2010
Provided by SuperpagesAfter 1 week without a working refrigerator and 2 canceled appointments by Sears, I called Star Appliance. Someone was available to come the same day, called me with updates on timing, and fixed the problem on the spot. I will use Star again and recommend them to my friends.
06/21/2010
Provided by SuperpagesGreat service Rated 5.0 out of 5.0 By Eileen - Jan 28, 2010 I called Star Appliance to help with my Kenmore washing machine. The owner came by first thing the next morning and thoroughly diagnosed the washer problem. He was also very honest in telling me that in his opinion rather than trying to fix it, I should probably buy a new machine. He was very knowledgeable in discussing which brands and models would be reliable and which I should consider in my decision. He was incredibly professional and I will definitely contact him for home appliance repairs in the future!
06/21/2010
Provided by SuperpagesExcellent and speedy service! Rated 5.0 out of 5.0 By Liz - May 25, 2010 We found Star Appliance through a Google search after a disastrous experience with another company (see my other reviews for who NOT to use). John, the owner, was responsive and professional. When I described the type of washer we have over the phone, he immediately figured out what type of machine we have and what the problem potentially was. I called him on Saturday afternoon, and he was at my house on Monday morning. He diagnosed the problem, and came back with the parts on Monday evening. By 9 pm I had a fixed washing machine, and at an extremely reasonable and fair price! John also told us what to expect from our machine going forward, as it has a number or known issues. I am saving the phone number for Star Appliance and will definitely call them for all future repairs. Thanks John for your fantastic service!!
06/21/2010
Provided by SuperpagesExcellent and speedy service! Rated 5.0 out of 5.0 By Liz - May 25, 2010 We found Star Appliance through a Google search after a disastrous experience with another company (see my other reviews for who NOT to use). John, the owner, was responsive and professional. When I described the type of washer we have over the phone, he immediately figured out what type of machine we have and what the problem potentially was. I called him on Saturday afternoon, and he was at my house on Monday morning. He diagnosed the problem, and came back with the parts on Monday evening. By 9 pm I had a fixed washing machine, and at an extremely reasonable and fair price! John also told us what to expect from our machine going forward, as it has a number or known issues. I am saving the phone number for Star Appliance and will definitely call them for all future repairs. Thanks John for your fantastic service!!
Details
Phone: (301) 330-1616
Address: 462 W Deer Park Rd, Gaithersburg, MD 20877
Website: http://www.stararepair.com
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