Sprint

Awesome staff, they we're able to help with all the questions I had. I love the fact that they're so organized and you can tell they do their research on the products they carry. I enjoyed the environment and the positive attitudes.

We had a great experience at this location. Liam and Aaris were so helpful. Because of the great service they provided as well as their product knowledge and willingness to help us choose the right phones and plan for our family, we switched our service to Sprint. Thanks again!!

I needed a screen protector for my phone so before I made the trip out to the location in fox lake, IL I called and was told they had some screen protectors in stock for my phone. So when I get there one of the employees asks me what can I help you with and I tell him I just need a screen protector. He proceeds to ask if I was the person that called earlier and I said yes. He proceeds to help me and I asked how much was the screen protector and he says $20. I was a bit shocked because I didn't realize they were that expensive I assumed they were $5 or under $10. The employee tells me that they don't have any screen protectors they only have the glass ones which are $40. I tell him I specifically called because I didn't want to make the drive if you had none in stock and you said you did. He says nothing, he doesn't apologize he proceeds to tell me again we only have the glass one. I was already annoyed the the regular one was $20 now he tell me the one he has in stock is $40. All I said was no thank you I will go somewhere else to buy one. This is the worst customer experience ever and I will never return to that location. I don't recommend them at all. I did find the screen protector at Walmart for $7 just as good quality as the one Sprint sells for $20.