Spectrym Hair Salon & Day Spa

Horrible!!!!! Do not come here!

I made an appointment for a balyage, cut and blowdry and was extremely disappointed to see the final result. It took my stylist over 5 hours to color correct and still mess up my hair. When I asked her for a medium chocolate brown hair tone defined by sun kissed tresses I got red copper roots accompanied by penny streaks from 1999! Her name is Diana Caruso and she's a liar! Horrible colorist! She said this work was achievable and didn't bother to be realistic or give me an honest opinion. She tried to brainwash me by telling me how much she loved my color and later pressured me with the entire salon to pay $234 for a service I now have to fix. When I explained that I would only pay for the cut that I originally liked even though she did a shitty job blow drying because she knew she wasn't getting a tip after she almost made me cry from being so upset. I'm very disappointed and angry with how the salon and Diana treated me. Getting embarrassed and yelled at by salon staff accompanied by a horrible job is definitely not a salon experience I would suggest for anyone. They tried to call me a thief and pressured me to leave my drivers license! Not to mention call the cops and some old woman was holding the door! Again don't come here!