Animal Urgent Care

My dog bit a puppy i was watching and i took him here to make sure he was ok. He had a pretty nasty cut on his face and had to get 2 staples. Everyone that i encountered from the front desk ladies to the actual veterinarian were awesome and very reassuring that everything would be ok and it wasnt as bad as i thought. To be honest i think the little guys wound hurt me more than it hurt him. I didnt feel any judgement, they were very understanding and were great at their job. It was a lot cheaper than i was expecting too.
6 days later i had to come back because one staple had come halfway out from rough housing, the Dr came right out and fixed the problem and didnt charge me anything and again assured me everything was fine with him lol.

Never go here They are cold hearted son of bitches I had 4 puppies who went up there tested positive for parvo and they gave me one option uthinizing them and within hours they all died but one never go here unless you want your bet to die

I wish this place was more informative and seek more for the animals chance to live not put down. Sign in, you have me right down my social, why can't you do everything you can to save my pet not discuss funds. I was woken up by a baby kitten 2:53 in the morning shocked hurting crying that the baby was in pain. I expected the vet to do everything they could then charge me the large amounts you charge. I expect hope when I come to an emergency room. I'm not in the right state of mind that early in the morning. I regret putting my baby kitten down because you weren't sure what was wrong with him or wanted to discuss funds before attempting to rescue him. I'm so hurt right now with the decision I made. I really hope this doesn't happen to anyone else. That they would be more kind and sensitive to how someone may be feeling or how they are emergency vets you have my social for a reason don't discuss funds with me telling me my kitten is probably dead while you are talking to me instead of saving him.

Horrible Mistake.



Do not take your pets here. Incredibly cold service on the last days of my dogs life, the physician did not even take the time to tell me he was on the verge of passing away. The only thing they said to me was that he needed to go to another vet as soon as he was placed out of labored breathing. My dog died 4 hours later. The least you cand do, is tell an owner the truth about there pet before giving a bill of 400+ dollars. As if your cold service isnt bad enough.

As this is the only Emergency Vet located in the Fayetteville/Lumberton area there are not a lot of options when it comes down to chosing a place to treat our animals in the event of an emergency. Both times I have had no choice but to use their services I have been highly disappointed with just about everything! In one instance I thought my dog had a UTI because he was urinating a lot. So I took him in filled out the intake form, which I am fairly sure is just to collect funds and not to actually read the animals issue or history! I listed that he was on prednisone due to an allergic reaction earlier in the week. No one read this to include the doctor. He went through several tests and x-rays and was about to be put on Rimadyl. Luckily I asked the doctor if he could take that while on Prednisone. His jaw basically dropped, b/c evidently these two drugs together can cause problems according to them like stomach ulcers. So rather than reading their own forms they almost caused my dog more harm. FYI Prednisone does casue excessive drinking eating and urinating. Try to educate yourself on everything possible before using this facility! They do not pay attention to detail!

The staff at Animal Urgent Care of Fayetteville played an instrumental role in saving my yellow lab when she was ran over by a truck. They were as helpful as they could be and updated us at each and every level of care that she was given. Thank you so much.



The Jones'