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Extra Phones

Phone: (678) 914-7902

Services/Products
Lawn Mower Sharpening.
AKA

All Brand Lowen Mower Repair

Category
Other Information

Services: Lawn Mower Sharpening

Reviews

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MW
Misty W.
Edited: 12/28/2016
Overall

I wish I could give this "business" no stars at all. They are TRERRIBLE!!! We called them to repair our riding lawn mower. They came and picked it up and called us back the same day to tell us the engine was no good, but he had another lawn mower that he could sell us. We went ahead and bought the other mower for $280. They delivered it to our house, but it was still pretty cold so we didn't use it immediately.
When we did pull it out my son was not able to get the entire front yard cut before it died, We called them and told them the lawn mower had quit working. They came and picked it up and brought it back the next week. My son again went outside to cut the grass. This time he didn't get the back yard half way finished before the mower died again. This time when we called the owner made the comment that he knew the carburetor needed to be changed. He then told us he would have someone come pick it up. No one ever came. We had to call and call for over a month before they finally came to pick up the mower.
When they came to pick up the mower they told my husband to come in and pick another mower and if we couldn't find one we liked we could just get a refund. We went to the shop with full intentions of picking another mower. As I began to look around it became obvious that all the mowers in the shop were not working. In the mean time my husband spoke to the owner who told my husband to come back on Friday and he would have three mowers for us to choose from or we could just get our money back.
We left that day and decided that on Friday we would just come back and get our money back. I went alone on Friday to get our money and this is where things took a turn for the worst. The owner wrote me a check for $240 I told him that was not the amount we paid for the mower. He asked me if I had the receipt. I told him I did not have it on me. He then told me that without the receipt he would not be giving me another dime. I told him I would send my husband back with the receipt to collect the rest of our money.
My husband returned a few days later and was quickly turned away with the owner becoming extremely hostile and arrogant. My husband returned a few days later with the receipt in hand. This time the owner was extremely angry seemingly because we had found the receipt. He accused my husband of stealing from him. Wait...how did we steal from him? He has the lawnmower we originally sent to him for repair (he never returned it), plus he has the lawnmower we bought from him that never worked, and he has our money. I'm not sure why he thinks us asking for our money back was inappropriate, but we did FINALLY at least get ALL our money back.
PLEASE DO NOT DO BUSINESS WITH THESE PEOPLE. THEY WILL RIP YOU OFF!!!

FC
Fernando C.

11/21/2014

Overall

I agree with the other comment that they deserve zero stars. I took my lawnmower in after installing brand new OEM parts and it not running properly. They kept it for a week with no calls of an update or that it was ready. I called to get a status update and they said it was ready. Upon arrival to pick it up the owner started it and it was running the same as when I brought it in. He kept it for 2 more days. I picked it up and it started and ran better, but not optimal as one would expect after taking something to a "repair" shop. I attempted to use at home and it started doing the same thing as it was before I took it in. I disassembled the intake and found that someone else's air filter case, filter (old and used), and carburetor were on my mower. I had just replaced these parts brand new from Briggs & Straton (nearly $100). I called to voice my concern and the owner said bring it back and he would refund my money. I did so and pointed out what I was talking about and the owner and he became argumentative, claiming that the arbitrator I had was bad. So I asked him for it so I could send it back to the place I bought it from and "he didn't know where it was." He then asked what I expected, with my reply being the service I paid for, he then insulted me by stating "I have Problems" and told one of the other worked to "get this foo a filter" and then stormed off. This place is nothing but a bunch of con artists, stealing parts from peoples equipment to use on others. I checked and their BBB rating is an F.

Details

Phone: (770) 716-7899

Address: 1579 Highway 85 N Ste C, Fayetteville, GA 30214

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